Amanda Martin
Veteran
Corpus Christi,TX
Summary
Proven ability to foster teamwork and enhance customer satisfaction through effective communication and mentoring. Skilled in Microsoft Word and committed to continuous improvement, ensuring compliance with industry standards while supporting team success.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
ABFAN (Airman) E-3
United States Navy
02.2006 - 02.2011
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Quality Assurance Specialist
USS Harry S. Truman (CVN-75)
09.2009 - 09.2010
- Promoted a culture of continuous improvement within the organization by leading training sessions on various aspects of quality control.
- Mentored junior QA specialists, fostering a culture of continuous learning and professional growth.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.
Quarter Deck Watch
Naval Air Station Oceana
07.2007 - 01.2008
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Front Office Assistant
Navy College Office (Naval Air Station Oceana)
10.2006 - 06.2007
- Enhanced customer satisfaction by promptly addressing inquiries and concerns at the front desk.
- Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
- Collaborated with team members to improve overall front office performance through consistent feedback and process improvement suggestions.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
Education
Associate of Arts - Furthering Education
Saint Leo University
Saint Leo, FL 05.2001 -
High School Diploma -
W.b. Ray High School
Corpus Christi, TX 08.1997 - 05.2001
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Microsoft Word
Multitasking Abilities
Dependable and responsible
Flexible and adaptable
Data entry
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Quality Assurance Specialist
USS Harry S. Truman (CVN-75)
09.2009 - 09.2010
Quarter Deck Watch
Naval Air Station Oceana
07.2007 - 01.2008
Front Office Assistant
Navy College Office (Naval Air Station Oceana)
10.2006 - 06.2007
ABFAN (Airman) E-3
United States Navy
02.2006 - 02.2011
Associate of Arts - Furthering Education
Saint Leo University
05.2001 -
High School Diploma -
W.b. Ray High School
08.1997 - 05.2001