Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Amanda Martinez

San Antonio,TX

Summary

Personable Medical Assistant bringing 8 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Medical Assistant

TSAOG Orthopaedics
San Antonio, TX
08.2017 - Current
  • Contacted medical facilities to schedule patients for admission.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Scheduled appointments for patients via phone and in person.
  • Assisted physicians with patient care by taking vital signs, patient histories and medications.
  • Incorporated outside records into charts and EHR.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Educated patients about medications, procedures and physician's instructions.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.

Medical Assistant

Community Family Medicine
San Antonio, TX
03.2017 - 08.2017
  • Organized, reviewed, and forwarded incoming test results to the physicians
  • Cleaned, prepared, and maintained examinations rooms and treatment areas
  • Prepared patients for examinations, procedures, and treatments
  • Administered oral and parenteral medications and immunizations as directed by supervising the physicians
  • Provided clinical and operational support in the delivery of patient care in physician practice settings and in clinical offices
  • Prepared specimens for outside lab testing, as ordered by the physicians
  • Completed routine diagnostic tests to help senior staff evaluate patient issues
  • Completed patient interviews and intake forms, including documenting vital signs and medical histories
  • Answered the phone to provide information, schedule appointments and take down messages.

barista

Starbucks
San Antonio, TX
12.2015 - 10.2016
  • Cleaned and restocked work and dining areas, emptying trash, and sanitizing equipment and utensils
  • Welcomed customers, read menus with specials or new items, answered questions, and accepted orders and payments
  • Made and served specialty coffee and tea beverages
  • Adhered to recipes and presentations for food and beverage items and contributed to a positive team environment
  • Learned about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality
  • Prepared sandwiches and baked goods, ground and blended coffee beans, brewed coffee and tea, and served items to customers
  • Maintained a clean and sanitized workstation and complied with health and safety guidelines
  • Minimized cross-contamination and infection risks by regularly cleaning and sanitizing utensils and equipment
  • Moved heavy boxes, containers and pallets with the use of hand trucks and pallet jacks
  • Consulted with customers to understand their desires and suggest the best products to meet their needs.

Education

certification -

Concorde Career College
10.2016

High School Diploma -

Thomas Jefferson High School
06.2015

Skills

  • Serve customers
  • Documentation
  • Coordinate schedule
  • Multi-tasking
  • CPR
  • Microsoft Word
  • Injections
  • Patient Care
  • Intake Experience
  • EMR Systems
  • Coffee Experience
  • Patient monitoring
  • Care plans
  • Phlebotomy
  • Insurance Verification
  • Venipuncture
  • Vital Signs
  • ICD-10
  • Medical Office Experience
  • Anatomy Knowledge
  • Office Administration
  • Triage
  • Medical Terminology
  • Procedure Assistance
  • HIPAA Compliance
  • Patient Scheduling
  • Data Entry
  • Professional Bedside Manner
  • Able to Lift 50 Pounds
  • First Aid
  • Quick Problem Solver
  • Understands Medical Procedures
  • Certified in Basic Life Support (BLS)
  • Clinical Documentation
  • Appointment Setting
  • Compassionate
  • Communicating With Patient Families

Certification

  • CPR Certification
  • Certified Medical Assistant

Timeline

Medical Assistant

TSAOG Orthopaedics
08.2017 - Current

Medical Assistant

Community Family Medicine
03.2017 - 08.2017

barista

Starbucks
12.2015 - 10.2016

certification -

Concorde Career College

High School Diploma -

Thomas Jefferson High School

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Amanda Martinez