Amanda Martinez
Shreveport,LA
Summary
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Trustworthy, talented in money management, and management of employees. Proficient in Quickbooks and Microsoft Office. Familiar with creating payroll reports and weekly payroll taxes.
Overview
17
17
years of professional experience
Work History
Bookkeeper
Timber-Sam Inc.
Shreveport, LA
06.2012 - 03.2024
- Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
- Processed accounts payable and receivable transactions.
- Conducted monthly bank reconciliations.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Processed payroll and payroll taxes in QuickBooks.
- Responsible for accurately entering employee payroll data into the company's payroll system.
- Administered payroll for employees and oversaw corporate payroll reconciliation and tax activities.
- Maintained and reconciled general ledger accounts.
Bank Manager
BancorpSouth
Shreveport, LA
10.2006 - 06.2012
- Conducted quarterly performance reviews for branch employees.
- Created and maintained a positive work environment within the branch.
- Prepared monthly reports on branch operations and submitted to corporate office.
- Provided guidance and training to team members in order to ensure proper procedures were followed consistently.
- Performed daily audits of cash drawers, deposits, withdrawals, transfers.
- Reviewed customer complaints and took appropriate action as needed.
- Evaluated new products for suitability within the bank's offerings.
- Coordinated with other branches to ensure smooth operation across all locations.
- Resolved customer inquiries quickly and efficiently while maintaining excellent service standards.
- Assisted customers with account openings, closings, transfers, payments.
- Conducted regular meetings with staff members to discuss progress towards goals.
- Developed marketing plans for new products and services offered by the bank.
- Participated in community events related to banking services provided by the bank.
- Investigated suspicious transactions that could be linked to money laundering activities.
- Explained benefits of various investment options to help customers fulfill personal investment goals.
- Processed and approved international and domestic wire transfers, cashed checks and posted deposits and withdrawals.
Education
Some College Coursework Completed -
Tarrant County College
05.2005
Some College Coursework Completed -
Louisiana State University
05.2004
Skills
- Typing
- Basic Computer Knowledge
- Excel
- Word
- PowerPoint
- Sales
- Customer Service
- Research
- Multi-tasking
- Reception
- Check processing
- HR Support
- Submitting tax payments
- Payroll software proficiency
- Payroll Processing
- Bookkeeping skills
- Employee Onboarding
- Benefits Administration
- Record maintenance
References
- John Booth, SR. Vice President / Citizens National Bank, 318-518-5368, jbooth@citizensnb.com, Professional
- Marjorie Kinnebrew, Vice President Bancorpsouth Bank, 601-218-3751, marjorie.kinnebrew@bxs.com, Professional
References
References available upon request.
Timeline
Bookkeeper
Timber-Sam Inc.
06.2012 - 03.2024
Bank Manager
BancorpSouth
10.2006 - 06.2012
Some College Coursework Completed -
Tarrant County College
Some College Coursework Completed -
Louisiana State University
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