Amanda Martinez
Brownsville,TX
Summary
Dynamic Licensed Nail Technician with a proven track record at Bo Nails and Spa, excelling in manicure design and customer service. Recognized for cultivating a loyal clientele through exceptional problem-solving and active listening skills, while consistently delivering creative nail art and maintaining high sanitation standards. Committed to continuous professional development and team collaboration.
Overview
2024
2024
years of professional experience
Work History
Licensed Nail Technician
Bo Nails and Spa
- Demonstrated expertise in various nail treatments, including gel polish application, acrylic extensions, and paraffin dips for optimal results.
- Mentored junior nail technicians through hands-on training sessions, sharing valuable insights and techniques for professional development.
- Responded to customer requests and concerns about gel application and nail art designs.
- Kept tidy and organized area to comply with cleanliness standards.
- Grew repeat client base through effective marketing and customer service.
- Provided exceptional customer service to ensure client satisfaction during appointments.
- Collaborated with team members to maintain a positive salon environment.
- Accommodated walk-in customers effectively without disrupting pre-scheduled appointments by multitasking between tasks efficiently.
- Continuously expanded professional knowledge by attending industry workshops, staying current on the latest trends in nail care and design.
Licensed Nail Technician
Deadras Nail Bar
Brownsville, TX
09.2021 - 11.2023
- Oversaw schedule to manage appointments of new and existing clients.
- Demonstrated dynamic customer service by responding to customer inquiries.
- Established loyal clientele through excellent customer service, listening attentively to preferences and addressing concerns promptly.
- Contributed to the overall success of the salon by consistently receiving positive client feedback, leading to increased referrals and repeat business.
- Performed thorough consultations with new clients to assess their individual needs and preferences before beginning any procedures or treatment plans.
Licensed Nail Technician
Sweet Nails and Spa
Brownsville, TX
03.2021 - 09.2021
- Designed creative nail art designs and patterns.
- Followed proper safety and sanitation guidelines while performing nail services.
- Practiced highest standards of sanitation and sterilization of salon equipment.
- Cleaned and sanitized tools and equipment before each client.
Licensed Nail Technician
Stars Nails and Spa
Brownsville, TX
08.2019 - 03.2021
- Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Offered advice and recommended products to improve and maintain nails.
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Engaged in continuous learning to stay updated on trends and techniques in nail artistry.
- Maintained a clean and sanitary work environment, ensuring compliance with state regulations and promoting client safety.
- Collaborated with salon staff for smooth operations, maintaining open communication lines and fostering teamwork.
- Streamlined appointment scheduling for improved customer experience, managing bookings efficiently and minimizing wait times.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Communicated effectively with management concerning important customer issues.
- Mentored junior nail technicians through hands-on training sessions, sharing valuable insights and techniques for professional development.
- Provided exceptional customer service to ensure client satisfaction during appointments.
- Established loyal clientele through excellent customer service, listening attentively to preferences and addressing concerns promptly.
- Performed thorough consultations with new clients to assess their individual needs and preferences before beginning any procedures or treatment plans.
Education
Cosmetology Operator
Southern Careers Institute
TX04.2017
Skills
Manicure design
Pedicure techniques
Nail extensions
Customer service
Problem-solving skills
Time management
Team collaboration
Detail-oriented
Decision-making
Active listening
Call answering and routing
Timeline
Licensed Nail Technician
Deadras Nail Bar
09.2021 - 11.2023
Licensed Nail Technician
Sweet Nails and Spa
03.2021 - 09.2021
Licensed Nail Technician
Stars Nails and Spa
08.2019 - 03.2021
Licensed Nail Technician
Bo Nails and Spa
Cosmetology Operator
Southern Careers Institute