Dedicated professional with strong customer service skills. Experienced in enhancing client satisfaction through tailored interactions and effective communication.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Professional Laser Technician
Simplicity Laser
Austin, TX
10.2025 - Current
Performed laser hair removal procedures adhering to safety protocols and patient comfort.
Maintained accurate patient records, documenting treatment plans and progress for follow-up appointments.
Improved client satisfaction by providing laser treatments tailored to individual needs based on feedback received.
Implemented sanitation procedures in compliance with health regulations, maintaining a safe working environment.
Front End Specialist
Sam's Club
Austin, TX
06.2024 - 10.2025
Assisted customers with product inquiries, enhancing overall satisfaction levels.
Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Collaborated with team members to maintain smooth operations during peak hours.
Front Desk Receptionist
Spavia Day Spa
Austin, TX
04.2023 - 03.2024
Greeted clients and ensured a welcoming atmosphere in spa environment.
Managed appointment scheduling through spa management software, optimizing staff utilization.
Coordinated communication between clients and service providers to enhance customer experience.
Enhanced customer satisfaction by providing efficient and professional front desk services.