Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Amanda Martinez

Austin

Summary

Dedicated professional with strong customer service skills. Experienced in enhancing client satisfaction through tailored interactions and effective communication.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Professional Laser Technician

Simplicity Laser
Austin, TX
10.2025 - Current
  • Performed laser hair removal procedures adhering to safety protocols and patient comfort.
  • Maintained accurate patient records, documenting treatment plans and progress for follow-up appointments.
  • Improved client satisfaction by providing laser treatments tailored to individual needs based on feedback received.
  • Implemented sanitation procedures in compliance with health regulations, maintaining a safe working environment.

Front End Specialist

Sam's Club
Austin, TX
06.2024 - 10.2025
  • Assisted customers with product inquiries, enhancing overall satisfaction levels.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Collaborated with team members to maintain smooth operations during peak hours.

Front Desk Receptionist

Spavia Day Spa
Austin, TX
04.2023 - 03.2024
  • Greeted clients and ensured a welcoming atmosphere in spa environment.
  • Managed appointment scheduling through spa management software, optimizing staff utilization.
  • Coordinated communication between clients and service providers to enhance customer experience.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.

Education

Associate of Science -

Austin Community College
Austin, TX

Associate of Arts -

Blinn College
Brenham, TX
12-2022

Skills

  • Customer service
  • Phone etiquette
  • Verbal and written communication
  • File management

Certification

  • Licensed Professional Laser Technician - 2024
  • Licensed Esthetician - 2023
  • CPR Certified - 2024

Languages

Spanish
Native or Bilingual

Timeline

Professional Laser Technician

Simplicity Laser
10.2025 - Current

Front End Specialist

Sam's Club
06.2024 - 10.2025

Front Desk Receptionist

Spavia Day Spa
04.2023 - 03.2024

Associate of Science -

Austin Community College

Associate of Arts -

Blinn College