Medical Procedure Scheduler/Assistant Office Manager
Gastronenterology Associates
Hagerstown, MD
07.2024 - Current
- Performed administrative duties such as filing paperwork and entering data into computer systems.
- Verified patient eligibility for coverage of services prior to scheduling procedures.
- Responded to patient inquiries regarding procedure availability and scheduling.
- Utilized electronic health records systems to update patient data and procedure information.
- Provided administrative support to physicians, nurses, and other healthcare professionals as needed.
- Identified potential problems in the schedule process before they occurred.
- Maintained communication with providers, technicians, and other staff members on a daily basis.
- Developed strategies to optimize workflow processes related to scheduling procedures.
- Monitored insurance authorizations for procedures to ensure proper billing practices were followed.
- Advised patients about preparation requirements before undergoing a procedure.
- Processed cancellations and reschedules within required timeframes.
- Secured pre-authorizations and pre-certifications for minor surgical procedures performed in office settings.