Amanda Marx
Norfolk,NE
Summary
Focused Logistics Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team members.
Overview
20
20
years of professional experience
Work History
Logistics Manager
Harbor Freight Tools USA
Norfolk, NE
08.2021 - Current
- Monitored inventory levels and initiated re-stocking processes.
- Oversaw warehouse staff to ensure proper handling and storage of materials and products.
- Resolved customer complaints related to shipping issues or delays in transit times.
- Collaborated with sales department to develop strategies that align with company objectives.
- Led and managed projects to support logistics efforts and plans.
- Documented and processed transactions and accurately administered customers orders.
- Managed the truck shipping and receiving.
- Driving a forklift to unload and load trucks and customer orders.
- Made sure product was available on the sales for for customers to purchase.
- Was responsible for audits, cycle-counts, out scans, pricing and planograms.
- Building and developing team members.
Assistant Store Manager
Goodwill of the Great Plains
Norfolk, NE
08.2015 - 04.2021
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Organized weekly meetings with department heads to review progress on key objectives.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
Daycare Owner/Operator
Lil Dudes and Dolls Daycare
Norfolk, NE
09.2003 - 08.2015
- Created a safe, nurturing environment to promote learning and growth in children.
- Maintained accurate records of attendance, immunizations and other relevant information for each child.
- Managed budgeting responsibilities related to payroll expenses, rent payments and supplies purchases.
- Planned nutritious meals that meet USDA guidelines for nutritional value while also being appealing to young palates.
- Reviewed and evaluated programs for compliance with state, local and federal regulations.
Education
High School Diploma -
Battle Creek High School
Battle Creek, NE05.1997
Skills
- Safety Standards
- Warehouse Safety
- Continuous Improvement
- Work Delegation
- Shipping and Receiving
- Logistics Oversight
- Team Management
- Mentoring and Training
- Logistics Management
Timeline
Logistics Manager
Harbor Freight Tools USA
08.2021 - Current
Assistant Store Manager
Goodwill of the Great Plains
08.2015 - 04.2021
Daycare Owner/Operator
Lil Dudes and Dolls Daycare
09.2003 - 08.2015
High School Diploma -
Battle Creek High School