Amanda Mateer
Towanda,Ill
Summary
Social worker supporting children, families, and vulnerable populations through crisis intervention, case management, and resource coordination. Background includes child welfare investigations, family education, and maternal support, with strong documentation, court reporting, and collaboration across community and healthcare settings.
Overview
1
1
Certification
33
33
years of professional experience
Work History
EARLY HEADSTART DOULA
BRIGHTPOINT
Bloomington, Illinois
01.2026 - 06.2026
- Advocated for birth equity, empowering families from diverse socio-economic and cultural backgrounds to access necessary resources and support.
- Provided emotional, educational, and physical support to expectant and birthing mothers, enhancing maternal confidence and facilitating access to essential healthcare resources.
- Advocated for clients' needs during medical interactions, ensuring culturally sensitive and patient-centered care.
- Connected families with vital postnatal support services, including housing, WIC, and counseling, promoting overall family well-being.
CHILD WELFARE INVESTIGATOR
The Department of Children and Family Services
Bloomington, Illinois
07.2025 - 11.2025
- Investigated allegations of abuse and neglect through assessments and interviews with children, parents, witnesses, and professionals to determine protection needs and inform intervention strategies.
- Assessed children's safety at home through direct observation and family interviews to identify risk factors and ensure immediate safety measures.
- Prepared comprehensive investigation reports and maintained detailed case records to support decision-making and follow-up actions in child welfare cases.
- Presented and summarized case materials for court proceedings and provided testimony.
Doulas/Healthy Start Case Manager
The Baby Fold
Normal, Illinois
10.2022 - 07.2025
- Supported expectant and birthing mothers emotionally, educationally, and physically, enhancing client confidence and facilitating access to healthcare resources.
- Advocated for clients' needs during medical interactions, promoting culturally sensitive and patient-centered care.
- Coordinated case plans for children and families in The Baby Fold programs.
- Completed intake interviews and documented client needs in case records.
- Linked families to community resources, counseling, and support services.
Family Educator
Unit 5, School District
Normal, Illinois
01.2015 - 10.2022
- Guided families in child development, school readiness, and parenting strategies to enhance student and family engagement and increase school attendance.
- Conducted workshops on parenting, nutrition, and educational support to foster stronger family-school relationships.
- Coordinated family support services across Unit 5 School District programs.
- Guided parents through enrollment, attendance, and school communication processes.
- Conducted home visits to strengthen family-school connections.
CHILD WELFARE SPECIALIST
Counseling and Family Services (Now Family Core)
Peoria, Ill
06.1993 - 06.2002
- Provided direct, individual, and group casework to enhance support for families navigating the child welfare system.
- Formulated service treatment plans and goals with families to support their needs and foster positive outcomes.
- Assessed social service needs of parents and children in child welfare system to identify appropriate interventions.
- Compiled detailed reports for court proceedings.
Education
Bachelor of Social Work (BSW) -
Illinois State University
Normal, IllinoisSkills
- Client Advocacy
- Trauma-Informed Care
- Crisis Intervention
- Case Management
- Mental Health Support
- Community Outreach
- Community referrals
- Documentation & Reporting
- Interagency Collaboration
- Program Development
- Case Management Software (eg, SACWIS, Infinite Campus, Visit Tracker)
- Microsoft Office Suite
- Family education
- Risk assessment
- Goal setting
- Clear communication
- Active listening
- Conflict resolution
- Multitasking
- Loss and bereavement
- Special needs support
- Teen pregnancy support
- Risk assessment
Certification
- Licensed Child Welfare Specialist
- In the process of Obtaining by DONA Certification
- Trauma-Informed Care Certificate
Timeline
EARLY HEADSTART DOULA
BRIGHTPOINT
01.2026 - 06.2026
CHILD WELFARE INVESTIGATOR
The Department of Children and Family Services
07.2025 - 11.2025
Doulas/Healthy Start Case Manager
The Baby Fold
10.2022 - 07.2025
Family Educator
Unit 5, School District
01.2015 - 10.2022
CHILD WELFARE SPECIALIST
Counseling and Family Services (Now Family Core)
06.1993 - 06.2002
Bachelor of Social Work (BSW) -
Illinois State University