Amanda Mattock

• Watch clients
• Put in patient communications
• Hold clients accountable
• Teach classes
• Check chores
• Do necessary paperwork
• Answer phones
• Do screenings
• Answer emails
• Observe and pass meds

Responsible for maintaining a safe and supportive living environment for residents in recovery. This includes enforcing house rules, monitoring resident behavior, managing daily operations, and providing support to residents as they transition back into the community.

Administering drug and alcohol tests, managing resident behavior, and mediating conflicts among residents.

Overseeing household chores, maintaining cleanliness and upkeep of the house.

Assisting residents with daily living tasks, connecting them with resources, and offering support as they work towards their recovery goals.

Engaging residents in positive activities, facilitating house meetings, and fostering a sense of community.

• Prepare daily meals for 150+ inmates, ensuring dietary standards and safety compliance.
• Implemented a new inventory system, reducing food waste by 12%.
• Collaborated with staff to enhance meal variety and nutritional value.
• Resolved supply chain issues, maintaining consistent food quality.
• Contributed to a 15% reduction in meal preparation time.
• Managed food preparation for 200+ inmates daily, optimizing kitchen workflow to reduce meal service time by 20 minutes while maintaining quality standards.
• Implemented cost-effective menu planning, resulting in a substantial reduction in food waste and improved nutritional value of meals for inmates.
• Maintained meticulous inventory records and adhered to strict food safety protocols, passing all health inspections with zero violations.
• Trained and mentored inmate kitchen staff, developing their culinary skills and work ethic to support rehabilitation efforts.

• Picked and packed orders efficiently, ensuring accurate inventory management.
• Enhanced order accuracy, reducing errors and improving customer satisfaction.
• Utilized organizational skills to streamline packing processes, boosting productivity.
• Collaborated with team to resolve logistical issues, optimizing workflow.

• Inspected V holes for defects, ensuring high-quality standards and operational efficiency.
• Collaborated with team to enhance inspection processes, reducing error rates significantly.
• Utilized precision tools to identify inconsistencies, improving product reliability.
• Analyzed inspection data to identify trends and implement corrective actions.
• Contributed to a 12% increase in production quality through diligent inspections.

• Delivered exceptional customer service, enhancing guest satisfaction and repeat visits.
• Efficiently managed table turnover, increasing seating capacity during peak hours.
• Collaborated with kitchen staff to ensure timely and accurate order delivery.
• Resolved customer complaints swiftly, maintaining a positive dining experience.
• Utilized POS systems effectively to process transactions and track sales.
• Delivered exceptional customer service, ensuring guest satisfaction. Managed high-volume orders efficiently, contributing to improved table turnover rates.
• Consistently upsold menu items, boosting average check value. Collaborated with kitchen staff to expedite orders, reducing wait times.
• Maintained accurate cash handling and precise order taking. Adhered to food safety protocols, contributing to the restaurant's high health inspection scores.
• Fostered a positive team environment, assisting colleagues during peak hours. Participated in cross-training initiatives, enhancing overall operational efficiency.
• Proposed creative solutions for improving customer flow, leading to enhanced dining experiences. Adapted quickly to new menu items and promotional offers.
• Optimized table turnover, enhancing seating capacity during peak hours. Implemented efficient order management, reducing wait times and improving guest satisfaction.

• Managed team operations, enhancing efficiency and customer satisfaction through strategic training.
• Pioneered digital ordering system, enhancing efficiency and accuracy. Developed creative solutions for peak-hour management, minimizing wait times.
• Fostered strong team spirit, improving staff retention. Coordinated with multiple departments to optimize delivery routes, enhancing overall performance.
• Analyzed sales data to identify trends, adjusting inventory and staffing accordingly. Implemented cost-saving measures, significantly reducing operational expenses.
• Mentored new hires, facilitating their growth into leadership roles. Created a positive work environment, boosting team morale and productivity.
• Spearheaded digital ordering system implementation, streamlining operations and boosting order accuracy. Devised creative solutions for peak-hour challenges.
• Optimized delivery routes through cross-departmental collaboration, enhancing overall performance and customer satisfaction metrics.