Amanda Maturana
Lancaster,CA
Summary
Hardworking, motivated and committed medical assistant seeking to further her knowledge and skills to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Medical Assistant
Center For Orthopedics
08.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Assisted chiropractor during patient exams to implement treatment plans quickly.
- Performed electric muscle stimulation, massage, and mechanical traction.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Learned and followed laws and HIPAA guidelines to keep office compliant with industry regulations.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Oriented and trained new staff on proper procedures and policies.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Obtained pre-authorization from insurance companies ahead of medical services.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Personal Shopper
Walmart
02.2022 - 08.2022
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Tracked substitutions and informed customers of changes.
- Loaded and unloaded orders at customer's homes or locations.
- Worked productively with customers to meet order requirements and service expectations.
- Provided product advice to customers to help select most suitable items for individual needs.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Contributed to team objectives in fast-paced environment.
- Maintained current knowledge of evolving changes in marketplace.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Set and achieved company defined sales goals.
Education
Certification - Medical Assisting
San Joaquin Valley College
Lancaster, CA09.2022
High School Diploma -
Eastside High School
Lancaster, CA06.2021
Skills
- Explaining Procedures to Patients
- Vitals Collection and Documentation
- Phlebotomy Procedures
- Recording Vital Signs
- Performing EKGs
- Scheduling appointments
- Quick learner
- Team player
- Bilingual (Spanish)
- Empathetic
- Able to multitask
- Bilingual (Spanish)
Certification
- CMA - Certified Medical Assistant
- BLS - Certified & AED
- HIPPA compliance certification
Languages
Spanish
English
Timeline
Medical Assistant
Center For Orthopedics
08.2022 - Current
Personal Shopper
Walmart
02.2022 - 08.2022
Certification - Medical Assisting
San Joaquin Valley College
High School Diploma -
Eastside High School
- CMA - Certified Medical Assistant
- BLS - Certified & AED
- HIPPA compliance certification
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