Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Mauro

Las Vegas,NV

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Billing Specialist

Medical Revenue Solutions
10.2023 - Current
  • Searching each financial statement for any payment inconsistencies or errors
  • Creating invoices and billing materials to be sent directly to a customer or patient
  • Inputting payment history, upcoming payment information or other financial data into an individual account
  • Finding financial solutions for patients or customers who may need payment assistance
  • Informing patients or customers of any missed or upcoming payment deadlines
  • Calculating and tracking various company financial statements.

Licensing Support

Aristocrat Technologies
06.2023 - 10.2023
  • Organized the collection of employee applications, and all appropriate documentation to secure employee licenses as required by regulators for all US and Canadian jurisdictions
  • Interacted with employees to collect individual information of an extremely confidential and sensitive nature
  • Reviewed the application for completeness and follow up with the employee to obtain the necessary information
  • Worked as liaison with Gaming Agencies on behalf of the staff
  • Maintained organized files for all license filings and related documentation/information.

Client Coordinator

Maxim Healthcare Services
01.2023 - 06.2023
  • Built relationships with Maxim clients and active caregivers to understand their scheduling needs, requirements, and preferences
  • Coordinated and confirmed schedule with clients and active caregivers
  • Recorded caregivers’ correspondence, needs, availability, and schedule in system of record
  • Ensured all placements adhere to applicable compliance and contract requirements
  • Partnered with Business Development Manager, Clinicians, Recruiters, and Field Support staff to debrief on staffing shortages, client satisfaction, and business development opportunities.

Patient Access Scheduler

R1RCM
06.2017 - 09.2022
  • Obtained authorizations daily from health insurance companies to determine medical eligibility
  • Collected and entered all necessary demographic, clinical, billing and insurance information from patients or responsible parties
  • Provided patients with authorization details for medical services
  • Communicated effectively with physicians and physician staff, ancillary departments, nursing units and patients
  • Multitasked between several different technology systems.
  • Reduced no-show rates by implementing timely reminder calls and text messages for upcoming appointments.
  • Assisted with medical coding and billing tasks.

Education

B.A in General Studies with Communication Emphasis -

Fort Hays State University
05.2014

Skills

  • Relationship Building
  • Collections processing
  • Microsoft Office
  • Billing and Invoicing
  • Data Analysis
  • Record preparation
  • Customer Engagement
  • Billing systems and software
  • Team Collaboration
  • Customer service support
  • Insurance Verification

Timeline

Billing Specialist

Medical Revenue Solutions
10.2023 - Current

Licensing Support

Aristocrat Technologies
06.2023 - 10.2023

Client Coordinator

Maxim Healthcare Services
01.2023 - 06.2023

Patient Access Scheduler

R1RCM
06.2017 - 09.2022

B.A in General Studies with Communication Emphasis -

Fort Hays State University

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Amanda Mauro