Amanda May
Port Orchard,WA
Summary
Highly detail-oriented team player with strong organizational skills and 10+ years accounting experience within a healthcare organization. Ability to handle multiple projects simultaneously with a high degree of accuracy. Extensive knowledge of Excel and Sage Intacct.
Overview
11
11
years of professional experience
Work History
General Ledger Staff Accountant
Sound Physicians
11.2019 - Current
- Maintained general ledger accuracy through regular account reconciliations, journal entry adjustments, transaction reviews and clear communication among team members.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Executed financial reporting, managed prepaid accounts, schedules, reconciliations and month-end accruals.
- Participated in internal and external audit processes to establish accurate financial records and comply with Generally Accepted Accounting Principles and regulatory requirements.
- Trained and provided guidance to new employees on accounting best practices and company procedures through mentorship and ongoing training.
Operations staff accountant
Sound Physicians
07.2018 - 11.2019
- Managed the entire month end close process, which covered 70+ hospital locations with approximately 800 providers
- Completed tasks including reconciling monthly payroll expenses, reviewing and correcting billable data, leading review calls with divisional leaders and generating and sending hospital AR invoices.
- Prepared and processed journal entries to record in general ledger to capture revenue and statistical data and maintain consistent documentation.
- Increased accuracy of financial statements through diligent attention to detail and thorough review processes.
- Maintained general ledger accuracy through regular account reconciliations, journal entry adjustments, and transaction reviews.
- Collected and arranged financial information and entered details into Sage Intacct financial management system.
Billing and collections specialist
Sound Physicians
01.2017 - 06.2018
- Improved billing accuracy by diligently reviewing and verifying invoice data and sending invoices to the hospital client base
- Enhanced collections efficiency with prompt follow-ups and exceptional customer service on collection calls and always maintained calm and professional demeanor.
- Collaborated with cross-functional teams to resolve discrepancies in a timely manner.
- Analyzed aging reports to identify trends in late payments and develop targeted collection efforts.
- Supported cash flow management through timely invoicing and diligent collection efforts.
- Managed high-volume accounts, prioritizing workloads to ensure timely processing of invoices.
- Processed payments and applied to customer balances.
Credit card coordinator
Sound Physicians
09.2015 - 12.2016
- Enhanced internal customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Strengthened operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Collected and reported monthly expense variances and explanations.
- Utilized proactive communication, active listening and open-ended questioning to resolve employment-related disputes, escalating major problems to manager.
- Ensured timely completion of balance sheet reconciliations, leading to improved financial statement reliability.
Accounts Payable
Sound Physicians
04.2013 - 06.2016
- Managed a high volume of invoices, prioritizing payment schedules to optimize cash flow and maintain strong vendor relations.
- Streamlined accounts payable processes by implementing efficient invoice tracking and payment systems through a paperless process.
- Provided exceptional customer service to both internal departments and external clients regarding billing inquiries or disputes resolution.
- Processed employee expense reimbursements, verifying accuracy of submitted documentation against company policies before approval.
- Collaborated with cross-functional teams to ensure proper coding of expenses and revenue recognition.
Education
Associates in business -
Tacoma Community College
06.2017
High school diploma -
Stadium High School
06.2013
Skills
- Intermediate to Advanced Microsoft Excel Proficiency
- GAAP Accounting
- Accounts Payable / Invoice Coding / Data Inputting
- Accounts Receivable / Revenue Recognition
- Monthly / Quarterly / Year End Reporting
- Internal / External Audits
- Attention to detail
- Strong time management
- Flexibility and adaptability
- Excellent written and verbal communication
Accomplishments
- Identified a process breakdown within fixed assets , corrected and placed over 1400 assets into service and created a plan for additional review with the process holder.
- Worked closely with management to implement ASC 842 changes to office lease accounting and maintained ownership of the process for about two years until it was transitioned to new staff.
- Trained and transitioned tasks to more than three staff accountants with little to no need for re-training.
- Drafted and executed a plan to transition a fully paper/manual accounts payable process of 1000+ invoices and reimbursements per month to an electronic paperless process. This included training a full AP team and maintaining support for several months as well as leading the documentation and shipping process of over 250 boxes of filed paperwork.
Timeline
General Ledger Staff Accountant
Sound Physicians
11.2019 - Current
Operations staff accountant
Sound Physicians
07.2018 - 11.2019
Billing and collections specialist
Sound Physicians
01.2017 - 06.2018
Credit card coordinator
Sound Physicians
09.2015 - 12.2016
Accounts Payable
Sound Physicians
04.2013 - 06.2016
Associates in business -
Tacoma Community College
High school diploma -
Stadium High School