Amanda Mazzarino
Toms River
Summary
Focused recent college graduate with a Master of Business Administration (M.B.A.) in Healthcare Management (4.0 GPA), with 4+ years of work experience. Aiming to leverage academic experience and a proven knowledge of patient relations, provider relations, and scheduling to successfully fill the healthcare role at your company. Frequently praised as efficient by my peers, I can be relied upon to help your company achieve its goals.
Overview
6
6
years of professional experience
Work History
Clinic Manager
Carbon Health
06.2023 - Current
- Hired, trained and supervised employees to maintain team of high performers.
- Enforced adherence with HIPAA regulations and other relevant laws and regulations to maintain compliance.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Coordinated with healthcare professionals to verify proper implementation of patient treatment plans.
- Budgeted for resources to control expenditure and maximize profits.
- Developed marketing strategies to increase visibility and patient base.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Monitored number of patients and wait times to create efficient flow of patients from check-in to check-out.
- Collected and reported monthly expense variances and explanations.
- Processed payroll in a timely manner, and stayed up to date on employees hours.
Medical Receptionist
Carbon Health
02.2023 - 05.2023
- Answer telephones and direct calls to appropriate staff
- Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations
- Greet visitors, ascertain purpose of visit, and direct them to appropriate staff
- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records
- Complete insurance or other claim forms
- Receive and route messages or documents, such as laboratory results, to appropriate staff
- Maintain medical records, technical library, or correspondence files
- Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
Talent Acquisition Coordinator
Carbon Health
10.2021 - 01.2023
- Create a candidate experience
- Coordinate candidate interviews & logistics
- Serve as a resource for candidates, hiring managers, recruiters and interviewers
- Guide new hires through onboarding process
- Drafting offer letters
- Initiating background checks
- Anticipating needs by analyzing situations from all aspects.
Executive Assistant
Central Jersey Urgent Care
11.2019 - 10.2021
- Greet visitors and determine whether they should be given access to specific individuals
- Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution
- Make travel arrangements for executives
- Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings
- Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives
- Manage and maintain executives' schedules
- Compile, transcribe, and distribute minutes of meetings
- Supervise and train other clerical staff and arrange for employee training by scheduling training or organizing training material
- Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.
Medical Receptionist
Central Jersey Urgent Care
04.2019 - 11.2019
- Answer telephones and direct calls to appropriate staff
- Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations
- Greet visitors, ascertain purpose of visit, and direct them to appropriate staff
- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records
- Complete insurance or other claim forms
- Receive and route messages or documents, such as laboratory results, to appropriate staff
- Maintain medical records, technical library, or correspondence files
- Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
Fulfillment & Closeout Coordinator
Brookstone Management
11.2017 - 11.2018
- Communicating with field techs on a daily basis
- Following up on overdue work orders
- Setting action plans to keep project deadlines
- Provide detailed instructions regarding work orders issued by the client
- Updating spreadsheets to ensure client satisfaction.
Education
Master Of Business Administration (M.B.A.) In Healthcare Management -
Southern New Hampshire University
Manchester, NH12.2021
Bachelor Of Science (B.S.) In Business Administration -
Wagner College
Staten Island, NY05.2017
Skills
- Problem Solving
- Time Management
- Organizational Skills
- HIPAA Compliance
- Medical Billing
- Corporate Compliance
- Administrative Leadership
- Employee Recruitment
- Supply Coordination/ Inventory Control
- Clinical Management
- Performance Evaluation
- Urgent Care
- Operations Management
Timeline
Clinic Manager
Carbon Health
06.2023 - Current
Medical Receptionist
Carbon Health
02.2023 - 05.2023
Talent Acquisition Coordinator
Carbon Health
10.2021 - 01.2023
Executive Assistant
Central Jersey Urgent Care
11.2019 - 10.2021
Medical Receptionist
Central Jersey Urgent Care
04.2019 - 11.2019
Fulfillment & Closeout Coordinator
Brookstone Management
11.2017 - 11.2018
Master Of Business Administration (M.B.A.) In Healthcare Management -
Southern New Hampshire University
Bachelor Of Science (B.S.) In Business Administration -
Wagner College