Summary
Overview
Work History
Skills
Timeline
Generic

Amanda MCBRIDE

Ferris

Summary

Dynamic and results-driven professional with extensive experience at Joann, excelling in inventory management and operational efficiency. Proven track record of enhancing team performance and customer satisfaction through strategic planning and people development. Adept at implementing process improvements that significantly boost sales and reduce costs.

Overview

14
14
years of professional experience

Work History

Model Store Manager

Joann
Dallas
12.2018 - Current
  • Directed the team to surpass sales goals, boosting store efficiency and profitability.
  • Enhanced team dynamics, ensuring task completion, and excellent customer service.
  • Managed inventory accurately, reducing shrinkage, and increasing profit margins.
  • Improved sales tactics, consistently meeting monthly targets, and enhancing store performance.
  • Mentored peers while working with store leadership teams across multiple locations.
  • Creating action plans, establishing processes, closing training gaps, and setting smart goals to drive consistent results.
  • Provided ongoing training for new leadership roles, with consistent follow-up, and encouraged professional growth with long-term retention.
  • Helped to open and remodel stores. Gained in-depth experience on floor plans, phase plans, and fixture plans.
  • Utilized store plans to create daily action plans for planogram sets and merchandise moves.
  • Facilitated daily staff huddles with the store team to discuss business needs, daily plans, and goals.

Store Manager

Joann
Dallas
05.2014 - 12.2018
  • Led the team to improve customer satisfaction, boosting sales, and operational efficiency.
  • Implemented inventory controls, reducing costs, and refining store processes.
  • Introduced merchandising strategies, enhancing customer engagement, and increasing sales.
  • Promoted teamwork and communication, raising staff morale and service standards.
  • Established and monitored KPIs to optimize store performance.
  • Utilized store floor plans to create efficient planogram moves to maintain product adjacency, and better flow on the sales floor.
  • Beginner with Microsoft Office programs.

Key Holder

Joann
Mesquite
06.2012 - 05.2014
  • Managed daily operations, enhancing efficiency and boosting customer satisfaction
  • Led a team environment, ensuring punctuality and seamless store functions
  • Executed inventory tasks, achieving measurable sales improvements
  • Ensured accurate cash handling, maintaining store integrity and trust
  • Implemented workflow optimizations, reducing operational inefficiencies

Team Member

Joann
Dallas
07.2011 - 06.2012
  • Facilitated team communication, boosting customer feedback and service quality
  • Adapted to tasks, ensuring operational accuracy and team reliability
  • Delivered high-quality service, enhancing team performance and meeting deadlines
  • Aligned team goals with strategic objectives, achieving project success
  • Fostered open communication, elevating service standard

Skills

  • Inventory Management
  • Operational Efficiency
  • Problem solving
  • Conflict Resolution
  • People Development
  • Process Improvement
  • Merchandising
  • Strategic Planning

Timeline

Model Store Manager

Joann
12.2018 - Current

Store Manager

Joann
05.2014 - 12.2018

Key Holder

Joann
06.2012 - 05.2014

Team Member

Joann
07.2011 - 06.2012

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Amanda MCBRIDE