Amanda McCafferty
Cleveland Clinic Main Campus
Cleveland,OH
1
Certification
18
Years of experience
Patient-focused Registered Nurse experienced in emergency medicine, cardiac telemetry, behavioral health, and case management. Delivered exceptional patient care to diverse populations, including those facing traumatic injuries and critical illnesses, while enhancing team collaboration and patient safety. Committed to patient advocacy and adept at navigating complex healthcare systems, ensuring effective care coordination and meaningful outcomes.
Work History
Registered Nurse Case Manager
4 Months- Evaluated patient needs and developed individualized case management plans across complex conditions.
- Collaborated with physicians, social workers, and care teams to resolve barriers to timely discharge.
- Monitored utilization, length of stay, and medical necessity to support appropriate level-of-care decisions.
- Coordinated interdisciplinary discharge plans to support safe transitions and continuity of care.
- Documented assessments, interventions, and care coordination activities in electronic medical records.
- Educated patients and families on follow-up care, medications, and post-discharge resources.
- Facilitated referrals to community services, home health, and rehabilitation programs.
- Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
- Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
- Collaborated with physicians and other healthcare providers to ensure appropriate resource utilization for complex cases.
- Improved patient outcomes by consistently providing comprehensive assessments and developing tailored care plans.
- Streamlined care coordination processes to reduce hospital readmissions and emergency department visits.
- Authored initial assessments of patients and families to develop plans for individual home care needs.
- Enhanced interdisciplinary team communication through regular case conferences, promoting effective collaboration for optimal patient care.
- Responded promptly and professionally to patient questions and concerns.
- Developed professional relationships with community partners to enhance available support services for patients transitioning from acute care settings.
- Worked with suppliers and vendors on provision of medical equipment, items and services.
- Advocated for patients'' rights, facilitating access to necessary services and resources within the community.
Community Care Nurse
2 Months- Collaborated with interdisciplinary healthcare teams to create tailored care plans that addressed individual patient needs.
- Provided compassionate and attentive care to enhance patient comfort and engagement in treatment.
- Conducted thorough assessments of patients'' physical and emotional well-being to inform care decisions.
- Administered medications accurately, adhering to strict protocols and safety guidelines.
- Maintained and coordinate care for 50 patients at high risk for rehospitalization.
- Conducted post-discharge calls to patients to schedule follow-up appointments and provide information on community resources.
- Educated family members on proper caregiving techniques, fostering improved patient outcomes at home.
- Demonstrated proficiency in utilizing electronic health records systems for accurate data entry and timely information retrieval.
Registered Nurse Case Manager
2 Years 8 Months- Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
- Advocated for patients by effectively communicating care preferences to practitioners and ensuring interventions aligned with treatment goals and insurance coverage.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Cultivated partnerships with community organizations to strengthen support services for patients transitioning from acute care settings.
- Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
- Performed evaluations on a consistent basis to address changes in patient needs, conditions and medications, altering care plans when required.
- Developed professional relationships with community partners to enhance available support services for patients transitioning from acute care settings.
- Completed initial assessments of patients and family to determine and address individual home care needs. ·
- Authored initial assessments of patients and family to develop plans for individual home care needs.
- Advocated for patients'' rights, facilitating access to necessary services and resources within the community.
- Liaised with physicians regarding patient needs, performance and changes.
- Worked with suppliers and vendors on provision of medical equipment, items and services.
- Negotiated with suppliers and vendors to procure medical equipment, supplies and services.
- Used CarePort to maintain database of relevant information for practitioners to access and coordinate patient care.
- Streamlined care coordination processes, facilitating smoother transitions and reducing hospital readmissions and emergency department visits.
Registered Nurse, Behavioral Health
2 Months- Care for patients in acute psychiatric crisis.
- Monitored for signs and symptoms of escalating behavior and utilized PRN medications in addition to notifying physicians.
- Monitored signs and symptoms of escalating behavior and utilized PRN medications.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Monitored patient reactions to drugs and carefully documented findings.
- Conducted thorough searches of resident belongings to ensure safety and compliance with facility policies. prior to and during stays.
- Collaborated with social workers to ensure proper out patient follow ups.
- Educated patients on lifestyle choices to enhance well-being and reduce symptom recurrence.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Maintained HIPAA compliance and respect for patient privacy when speaking with patients' family regarding relevant information.
- Interviewed new patients at time of admission.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Coordinated with social workers to facilitate appropriate outpatient follow-ups for patients.
- Maintained 15 minute rounding on all inpatients throughout shift.
Registered Nurse
3 Years 4 Months- Triaged patients in a high-stress environment and initiated care following hospital protocol.
- Provided direct patient care, stabilized patients, and determined next course of action to enhance recovery outcomes.
- Implemented medication and IV administration, catheter insertion and airway management.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Collected patient medical history and updated patient charts with data such as medications to keep records current and support accurate treatments.
- Collected blood, tissue and other laboratory specimens and prepared for lab testing.
- Educated patients, families, and caregivers on diagnosis, treatment options, and disease management to empower informed decision-making.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Advocated for patients by communicating care preferences to practitioners.
- Provided compassionate care to over 50 victims of sexual assault and domestic violence in emergency settings.
Registered Nurse
10 Years 5 Months- Delivered high-quality and compassionate treatment to indigent and low-income patient community
- Performed all tasks with patient-centered focus while seeking opportunities for improvement of processes and treatments
- Supported staff while addressing the needs of patients, families, and physicians in the emergency department.
- Oversaw busy ER operations, triaging patients, managing room assignments, responding to radio calls, and facilitating physician needs
- Provided education to patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources
- Evaluated patients presenting with asthma, appendicitis, and hernia
- Acted as patient advocate and implemented total patient care through team nursing process covering 8-10 high acuity patients per shift
- Treated patients with strokes, head traumas, comas and intracranial hematomas
- Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's
- Assisted patients with multiple chronic diagnoses including COPD and asthma
- Evaluated patient care needs, prioritized treatment and maintained patient flow
- Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions and follow-up care
- Measured and documented patients' vital signs including temperature, pulse, and blood pressure
- Utilized strong assessment skills to determine necessary patient care
- Worked as part of team to ensure proper care of body mechanics and safety of patient
- Partnered with team of Registered Nurses to ensure overall well-being of all patients
- Collaborated with physicians and nursing staff to create individualized patient care plans
- Interviewed patients to obtain medical information and measure their vital signs, weight and height
- Tested glucose and administered injections
- Skillfully performed suture removals for patients of all ages
- Assessed patients in active withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.
Education
Associate of Applied Science - Nursing
Skills
Strong clinical judgment
EMR/EHR proficiency
Innovative problem-solving
Complex discharge coordination
Proactive discharge planning
Proficient in arranging hospice services for home or at a facility
Discharge coordination expertise
Care coordination
Discharge planning
Insurance pre-certification expertise
Patient education advocacy
Creative thinking
Seasoned team player and collaborator
Consistent and reliable
Patient advocacy
Electronic health records
Trained to quickly assess utilizing TNCC training
Service coordination
Certification
BLS American Heart Association
Timeline
Registered Nurse Case Manager
Cleveland Clinic Main Campus
06.2026 - CurrentRead More
Community Care Nurse
ChenMed
04.2026 - 06.2026Read More
Registered Nurse Case Manager
Cleveland Clinic
12.2022 - 08.2025Read More
Registered Nurse, Behavioral Health
Marymount Hospital At Cleveland Clinic
08.2022 - 10.2022Read More
Registered Nurse
Elmhurst Memorial Hospital
12.2018 - 04.2022Read More
Registered Nurse
Presence Saint Joseph Hospital
07.2008 - 12.2018Read More
Elgin Community College
Associate of Applied Science from Nursing
Read More
accomplishments
While employed at Elmhurst Memorial Hospital I was awarded Healthy Driven Hero of The Year for my part in caring for a sexual assault patient in which the assailant was captured. I was honored for my skills in collecting forensic evidence which involves building trust with the victim, displaying true compassion and remaining unbiased while completing the examination and evidence collection. It may take several hours to complete a sexual assault evidence collection kit. The process is tedious, delicate, and very personal. From beginning to end the nurse examiner must build and maintain rapport with the victim to ensure comfortability and cooperation in a judgement free environment. Not only is the nurse examiner collecting DNA, which can be invasive physically and emotionally for the victim; but also collecting the victim's story, their experience, and timeline of events.
Compassion along with building and maintaining trust are imperative. Two years later I testified in court as an expert witness; the assailant was found guilty and sentenced to 65 years in prison.
Licenses
State of Ohio Registered Professional Nurse
Active license number .507499
Expires Oct 2027
References
Kathleen Buchanan Assistant Nurse Manager
Cleveland Clinic Main Campus Care Management Dept
937-902-0745
buchank@ccf.org
Misty Thompson Nurse Manager
Cleveland Clinic Main Campus Care Management Dept
216-544-1584
Christian Lochan Social Work Case Manager
Cleveland Clinic Main Campus
216-688-7870
Abigail Swiger Social Work Case Manager
Cleveland Clinic Main Campus Emergency Dept
513-335-8048
swigera2@ccf.org
Maria Roe RN Case Manager
Cleveland Clinic Main Campus
216-972-1405
Nancy Pfoutz Social Work Case Manager
Cleveland Clinic Main Campus
440-773-0656
Future Endeavors
Within the next year I plan to obtain my CCM. Within the next 2-3 years I'd like to obtain my BSN. Eventually, I would like to experience travel nursing and explore forensic nursing as able.
Personal Information
Title: Registered Nurse
Certifications
02-2024