Amanda Mccants
Mobile ,AL
Summary
Dynamic culinary professional with a strong background at Piggly Wiggly Supermarket, excelling in food preparation and customer service. Proven ability to enhance kitchen productivity and reduce food waste through effective organization and portion control. Skilled in food presentation and sanitation, ensuring high-quality dining experiences while fostering positive guest relationships.
Overview
16
16
years of professional experience
Work History
Cook/prep
Piggly Wiggly Supermarket
10.2020 - 05.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Communicated closely with servers to fully understand special orders for customers.
Cook/prep/fix Plates
Big Red Bbq
02.2008 - 11.2017
- Prepared food items in compliance with recipes and portioning control guidelines.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Collaborated with management team to develop new menu items.
- Optimized use of kitchen equipment to speed up cooking times without compromising food quality.
- Streamlined food preparation process, increasing kitchen productivity.
- Improved meal presentation with innovative plating techniques, enhancing overall customer satisfaction.
Server/prep
Barnhill's Buffet
01.2006 - 12.2007
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Regular -
C. F. Vigor
Prichard,al05.2007
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Multitasking and organization
- Food preparation
- Kitchen organization
- Strong attention to safe food handling procedures
- Frying
- Cooking techniques
- Sanitation
- Supply restocking
- Food presentation
- Surface cleaning
- Hospitality and service industry background
- Kitchen equipment operation and maintenance
- Grilling
- Food waste reduction
- Contamination prevention
- Performance improvement
- Food plating and presentation
Timeline
Cook/prep
Piggly Wiggly Supermarket
10.2020 - 05.2022
Cook/prep/fix Plates
Big Red Bbq
02.2008 - 11.2017
Server/prep
Barnhill's Buffet
01.2006 - 12.2007
Regular -
C. F. Vigor