Amanda McCarty
Franklinville,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Delivery Driver
DoorDash
06.2020 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Cashier
Chic-Fil-A
12.2019 - 04.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Sales Representative
Samsung
06.2019 - 08.2019
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Customer Service Representative
T-Mobile
02.2019 - 06.2019
- Answered questions about company offerings with knowledgeable responses about products and services.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Collaborated with team members to share best practices, enhancing overall team performance.
Warehouse Order Picker
Amazon
09.2018 - 01.2019
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Collaborated with team members to achieve daily order fulfillment targets, contributing to overall warehouse productivity.
- Maintained a safe working environment by adhering to OSHA guidelines and proper use of personal protective equipment.
- Upheld quality standards by inspecting products during the order picking process, ensuring only undamaged items reach customers.
Shoe Sales Associate
Aldo
10.2017 - 04.2018
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Developed rapport with repeat customers, remembering names and preferences to provide tailored shopping experiences each visit.
- Improved overall store appearance through diligent upkeep of shelves, display tables, and fitting areas during shifts.
- Assisted customers in locating desired items promptly, minimizing wait times for optimal shopping experiences.
- Handled cash register transactions efficiently, ensuring accurate payment processing while maintaining a friendly demeanor towards customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Operated cash register to process payments and provided receipts to establish proof of transaction.
Cashier
Shop Rite Food Market
03.2013 - 06.2017
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
Delsea Regional High School
Franklinville, NJ06.2011
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Dependable and reliable
- Order picking and processing
- Willingness to learn
Timeline
Delivery Driver
DoorDash
06.2020 - Current
Cashier
Chic-Fil-A
12.2019 - 04.2020
Sales Representative
Samsung
06.2019 - 08.2019
Customer Service Representative
T-Mobile
02.2019 - 06.2019
Warehouse Order Picker
Amazon
09.2018 - 01.2019
Shoe Sales Associate
Aldo
10.2017 - 04.2018
Cashier
Shop Rite Food Market
03.2013 - 06.2017
High School Diploma -
Delsea Regional High School