Overview
Work History
Education
Skills
Timeline
Generic

Amanda MCDAVID

Lubbock,TX

Overview

23
23
years of professional experience

Work History

Security Officer

Evans Investigation and Security
03.2025 - Current
  • Executed scheduled patrols to safeguard property and employees.
  • Assisted in enforcing access control procedures for visitors and employees.
  • Responded promptly to alarms, investigating potential threats or incidents.
  • Documented daily activities and irregularities in security logs.
  • Provided excellent customer service while greeting visitors and managing inquiries.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.

Security Officer

Securitas Security Services USA
10.2024 - Current
  • Participated in training sessions to enhance knowledge of safety protocols and emergency procedures.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Examined doors, windows and gates to verify security.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Issued access cards to authorized personnel to monitor access points.

Associate

Party Plus Rental
05.2016 - 12.2018
  • Monitored security cameras to detect and report suspicious activities.
  • Collaborated with law enforcement during investigations as needed.
  • Reported suspicious activities and persons to law enforcement.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

Bail Bond Agent/Court Liason

Sharons Bail Bonds
06.2013 - 04.2015
  • Evaluated clients' financial situations to determine appropriate bail amounts and payment plans.
  • Facilitated communication between clients, courts, and law enforcement to ensure timely bond processing.
  • Conducted risk assessments to establish eligibility for bail services based on individual circumstances.
  • Developed and maintained strong relationships with clients, providing support throughout the bail process.
  • Managed documentation and compliance with legal regulations related to bail transactions.
  • Educated clients on their rights and responsibilities regarding bail agreements and court appearances.
  • Resolved client inquiries and concerns promptly, enhancing overall customer satisfaction with services provided.
  • Filed paperwork and paid bonds to court, providing prompt jail release for defendants.
  • Conducted thorough background checks to accurately assess risk factors and determine appropriate bond amounts for clients.
  • Collaborated with law enforcement agencies to ensure prompt release of clients from custody.
  • Processed payments from defendants to secure bonds.
  • Built strong relationships with key industry stakeholders, including attorneys, court personnel, and surety companies.
  • Located, apprehended and returned suspects to court or jail after missed court appearances.
  • Attended court to confirm attendance of each defendant at scheduled times.
  • Maintained a high success rate in securing bonds for clients with diverse backgrounds and needs.
  • Streamlined the bail bond application process for faster client turnaround times.
  • Maintained detailed records of all transactions, ensuring complete transparency and accountability within our organization.
  • Developed personalized payment plans for clients based on their financial capabilities, resulting in higher completion rates.
  • Increased client satisfaction by providing timely and efficient bail bond services.

Officer

Lubbock County Detention Center
04.2009 - 06.2013
  • Monitored inmate activities to ensure compliance with facility regulations and safety protocols.
  • Assisted in processing intake and release of detainees, maintaining accurate records and documentation.
  • Conducted regular inspections of cells and common areas to uphold cleanliness and security standards.
  • Responded promptly to emergency situations, executing de-escalation techniques to maintain order.
  • Collaborated with team members to develop and implement effective communication strategies within the facility.
  • Utilized surveillance systems to monitor facility premises, identifying potential security threats or violations.
  • Engaged in continuous professional development through training sessions focused on law enforcement best practices.
  • Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.

Cashier

Accent Convenient Store
06.2002 - 01.2013
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer and balanced registers at end of shifts.
  • Assisted customers with product inquiries, enhancing overall shopping experience.
  • Collaborated with team members to ensure smooth daily operations and customer service.
  • Resolved customer complaints promptly, fostering positive relationships and loyalty.
  • Trained new cashiers on procedures, promoting consistency in service delivery.
  • Monitored inventory levels and restocked merchandise as needed to maintain store appearance.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

Basic Peace Officer License (reactivation) - Law Enforcement

South Plains Association of Goverment
Lubbock, TX
06.2025

Basic Peace Officers License - Law Enforcement

South Plains Association of Goverment
Lubbock, TX
10.2011

High School Diploma - High School

Slaton Highschool
Slaton, TX
05.1996

Skills

    Basic Peace Officer License

  • Incident reporting
  • Security guard license
  • General security
  • Detail-oriented
  • Superior customer service
  • Complex Problem-solving
  • Relationship building and management
  • Security screenings
  • Conflict de-escalation
  • Conflict resolution techniques
  • Visitor tracking
  • Threat assessment
  • Threat management
  • Security equipment operation
  • Crime prevention
  • Crisis management
  • Emergency management
  • Theft prevention training
  • Weapons training
  • Arrest procedures
  • Law enforcement background
  • Crisis intervention training
  • Criminal investigations
  • Criminal law
  • Active shooter training
  • Defensive tactics training
  • Asset protection
  • First aid and CPR certified
  • Premises patrol
  • Interior and exterior patrol
  • Shift work experience
  • Investigative skills
  • First aid certified
  • Self-defense
  • De-escalation techniques
  • Perimeter security

Timeline

Security Officer

Evans Investigation and Security
03.2025 - Current

Security Officer

Securitas Security Services USA
10.2024 - Current

Associate

Party Plus Rental
05.2016 - 12.2018

Bail Bond Agent/Court Liason

Sharons Bail Bonds
06.2013 - 04.2015

Officer

Lubbock County Detention Center
04.2009 - 06.2013

Cashier

Accent Convenient Store
06.2002 - 01.2013

Basic Peace Officer License (reactivation) - Law Enforcement

South Plains Association of Goverment

Basic Peace Officers License - Law Enforcement

South Plains Association of Goverment

High School Diploma - High School

Slaton Highschool

Similar Profiles

CREATE PROFILE
Amanda MCDAVID