Amanda McDonald

In my time as an HRE I have won the You Award once, been a trainer for the new HRE's in the area, covered the HRTL/HR ETL Position three times and I played a large role in staffing the new Auburn Target.

-Completing Payroll every Monday
-Ensuring the team completes all training, punch corrections and cut overtime on a daily basis.
-I assist team members with any questions they have regarding anything to do with HR, benefits and daily trouble shooting.
-I am a safe space for team members concerns and I assist with problem solving to find the best possible solutions.
-I plan and conduct all orientations. This involves communicating with potential candidates every step of the hiring process. From explaining how the interview process works, doing job offers, scheduling orientations, explaining and staying on top of background checks, writing, reviewing and keying their training schedules, conducting orientations and checking in with new team members to ensure they are settling in nicely.
-I am in charge of the monthly fun events. Every month I create a full, fun, and colorful calendar listing all events, the leader/department responsible for the events and what metric we are celebrating. I review the budget each quarter and then I put together a list of possible fun events for the leaders to choose from if they don't want to think of something on their own. I work with each leader offering assistance and advice if I am able to ensure each fun event happens smoothly.
-I plan and execute the monthly You Awards. I send out two surveys each month. The first is asking the leaders to nominate a team member for the award and the second is asking the leaders to choose from the nominees who the winner should be. I then order their plaque through myemployess, and work with the leader of the winner to ensure they are prepared with the You Award template and prize budget. I then have all of the leadership sign a frame for us to put the template in before we deliver the award.
-I maintain the office paperwork. This includes the daily boards I need to update, the monthly filing, Punch Corrections, and the yearly bounce back in February.
-Every Monday I send an attendance report to all the leadership to ensure we are having all necessary conversations.
-I maintain the TMSC brand by attempting to make sure the leaders keep a clean work space, ensuring boards are set to planogram and ensuring the breakroom if stocked and clean.
-I process donation requests. I handle the budget, meeting with the people requesting the donation, and filing the paperwork.

As the Food Service Team leader it was my responsibility to ensure we were maintaining the starbucks and Pizza hut Brand and following all aspects of our contract with them as well as to provide our guests with the best possible products and service.

-I led by example to give our guests the highest caliber of guest service possible and made sure my team did the same.
-I took great pride in being one of the few starbucks in the area that made the drinks exactly to the recipe and I held my team accountable when I noticed the deviate from the recipe.
-I owned all aspects of our merchandise and products from placing the orders, putting it away and completing the quarterly inventories.
-I planned and executed all sets, ensuring my team was prepared and properly trained in all aspects of the reset. This includes any promotions or sales, reviewing all new recipes and purchase limits on merchandise.
-I completed all interviews for my departments and gave my ETL feedback on who I would recommend for the opening.
-I ensured all food safety standards were being followed to the tee. This includes all daily,weekly and monthly cleaning was completed, product rotation was enforced, proper food storage practices were being followed and food was properly dated and then defected at the end of the evening.
-I referenced the Starbucks dashboard to see how our guests felt we were doing and celebrated wins with my team and worked on opportunities when necessary.
-I pulled the sales report weekly to see what our daily goal would be and worked with my team to make sure our sales reflected those goals.
-I wrote the Starbucks and Target Cafe every week to make sure my team was being utilized effectively.
-I was the primary trainer and took pride in properly training all new team members the correct way to complete all tasks in every aspect of the job.

As the consumables team leader I was responsible for all of section G and the pet food aisles.

-Working with vendors to plan end caps, ensure they were stocking and cycling through merchandise properly and efficiently.
-Set all end caps (aisle resets were part of the plano's responsibilities)
-Plan and execute all C&S shipments with no consumables team. I received and checked the shipment and would attempt to pull other team members to assist with pushing during a huddle. Most of the time it would be just myself and my single team member pushing C&S alone. There was no Food and Beverage team during this time. The most team members I had at any given time were two.
-I ensured that all coolers were cleaned on a regular basis.
-I completed out dates multiple times a week to ensure we never had any outdated product on the floor.

As the Target Cafe Team leader it was my responsibility to guide and train my team to always be doing their best to make our Target Cafe the best it can be.

• I completed and took care of all orders.
• I completed the quarterly inventory.
• I checked the food dashboard weekly and look for any areas of improvement
• I checked the order schedule weekly to ensure our order dates didn't change and plan accordingly if they do
• I did interviews and gave feedback on the possible hires when there is a need.
• I completed weekly chat sessions with my team to review areas of improvment and celebrate wins for the team and the department.
• I planed and executed any new transitions to ensure it was a smooth change and trained the team on all new recipes.
• I ensured all food safety standards were being followed to the tee. This includes all daily,weekly and monthly cleaning was completed, product rotation was enforced, proper food storage practices were being followed and food was properly dated and then defected at the end of the evening.

• I played a large part in the store operations while being the Cosmetics sponsor.
• I helped aid assets protections by being a constant presence in the cosmetics section. I ensured that all the labels were up to date and the cosmetics section remained clean and organized for our guests.
• I was responsible for doing instocks in my section.
• I was responsible for setting all planograms in my section as well as keeping all testers clean and full.
• I was also trained in the back room on how to pull items for guests as well as working auto pulls and how to backstock.

I was asked to be our stores first Guest Service Attendant position after working for target for about three months.

• Complete the price audit daily
• Bank the lanes in the morning and close them at night
• Get money for the team at the front end when their registers are low.
• Speed weave guests to ensure the quickest checkout
• Create a break schedule and inform the team when their breaks are, occasionally covering breaks myself. Often needling to adapt and update the plan based on business need.
• Answer any questions the frontend team and guests have
• speak with the occasional irate guest and find a mutual solution for their problems while following Target policy.
• Keep the front end team motivated about offering red cards and replacements plans,
• Setting planograms at the front checklanes and in accessories.
• As a GSA I was cross trained in the cash office, guest services, sales floor, presentation, pricing, Starbucks, Target Cafe and style.

I was hired as a Starbucks Barista before the store opened. I helped with plannorama and before we opened I was trained on the cash register as well as in the pizza hut.

• While in Starbucks it was my responsibility to give the guests the legendary service both Target and Starbucks is known for.
• Offering my expertise when guests had questions and were unsure of what they wanted.
• I upsold where I could to help increase the average guests basket size.
• Create their orders and a connections with a smile.
• Assist with stocking and labeling of all starbucks product
• Ensuring that I always worked in a clean and sanitary work environment.
• I tried to be a leader for the department helping fill gaps in the schedule and assisting with anything that was needed.