Amanda McDonald
Harlan,IA
Summary
Organized and motivated shipping supervisor skilled at enhancing operational efficiency through effective time management and organizational practices. Demonstrated success in supervising dispatch processes, training staff, and implementing safety protocols, contributing to overall company growth and team performance.
Overview
19
19
years of professional experience
Work History
Shipping Supervisor
Conductix
Harlan, Iowa
06.2023 - Current
- Supervised shipping personnel to ensure efficient and accurate completion of tasks.
- Supervised shipping operations to ensure timely dispatch of products.
- Coordinated with logistics team to optimize delivery schedules and routes.
- Trained staff on proper handling and packaging procedures for shipments.
- Implemented safety protocols to minimize workplace hazards during shipping processes.
Production Worker
Conductix Wampfler
Harlan, IA
03.2019 - 06.2023
- Sorted and packaged products for efficient processing and timely shipment.
- Maintained cleanliness in operations area to ensure safety and efficiency.
- Diligently maintained safety and quality standards.
- Picked and bagged parts according to production order to ensure accuracy and quality.
- Read and followed instructions per production order
Manager and Sandwich Builder
Sandwich Bowl LLC
Harlan, IA
10.2015 - 03.2019
- Prepared food to get ready for opening of shop for service daily.
- Created menus, ordered groceries, and preformed light house keeping duties
- Addressed and resolved customer inquiries and complaints to ensure satisfaction with products offered.
- Developed and maintained effective working relationships with owner, team members, and customers.
- Supervised hourly personnel, provided work direction and reviewed work process.
- Oversaw day-to-day operations in a fast paced setting.
Gas Station Clerk
Fast Stop
Harlan, IA
03.2015 - 06.2015
- Cleaned store inside and out, straightened displays and maintained neat and inviting atmosphere for optimum customer satisfaction.
- Checked customer ages before cigarette or alcohol purchases and allowed sale only if within legal age limits.
- Tracked food and beverage items, placing orders to replenish inventory to avoid low stock levels.
- Maintained adequate food and beverages in display cases and refrigerators for customer convenience.
- Prepared daily records of food and gas sales and balanced register drawers.
- Processed gas and amenities payments.
- Processed cash and credit payments for gasoline, food and other merchandise.
Telemarketer
Aqua Care USA
Des Moines, IA
07.2014 - 03.2015
- Used scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
- Made appointments with interested customers according to schedule availability.
- Persuaded customers by explaining how products and services meet needs and desires.
Waitress
Kelley's Bar & Grill
Clovis, NM
04.2007 - 06.2013
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Stocked server areas with supplies before, during and after shifts.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Cleared table and bussed dishes to allow for quick setups.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Education
High School Diploma -
Missouri Valley High School
Missouri Valley, IA05-2001
Skills
- Assembly procedures
- Flexible
- Friendly, positive attitude
- Work ethic
Timeline
Shipping Supervisor
Conductix
06.2023 - Current
Production Worker
Conductix Wampfler
03.2019 - 06.2023
Manager and Sandwich Builder
Sandwich Bowl LLC
10.2015 - 03.2019
Gas Station Clerk
Fast Stop
03.2015 - 06.2015
Telemarketer
Aqua Care USA
07.2014 - 03.2015
Waitress
Kelley's Bar & Grill
04.2007 - 06.2013
High School Diploma -
Missouri Valley High School