Amanda McDonald
Stockton,CA
Summary
Skilled in complaint resolution and team collaboration, I excel in optimizing processes and ensuring compliance. Proficient in Microsoft Excel, I effectively analyze data to enhance operational efficiency and resolve issues promptly.
Recent graduate with foundational knowledge in medical coding and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
10
10
years of professional experience
Work History
FC Associate
Amazon
12.2020 - Current
- Followed procedures at all times for personal and team safety.
- Maintained compliance with company safety policies and called violations to attention of management.
- Evaluated merchandise for irregularities, flaws or damage prior to packing.
- Researched and extracted data to complete tasks.
Material Management Specialist
Adventist Health Lodi Memorial
12.2017 - 12.2020
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Sorted and delivered materials to different work areas and staff.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Gathered information, assessed and fulfilled callers' needs and educated on important policies and procedures.
Material Management Specialist
Delta Blood Bank and Red Cross
09.2015 - 02.2018
- Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Partnered with representatives from different carriers to arrange materials shipments.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Demonstrated strong analytical, troubleshooting and problem-solving skills.
Education
General Studies
Lincoln High School
Stockton, CAGraduate Certificate - Inpatient Medical Coding
AAPC
Stockton, CA02-2024
Skills
- Scheduling
- Complaint resolution
- Microsoft outlook
- Team collaboration
- Time management
- Microsoft Excel
Timeline
FC Associate
Amazon
12.2020 - Current
Material Management Specialist
Adventist Health Lodi Memorial
12.2017 - 12.2020
Material Management Specialist
Delta Blood Bank and Red Cross
09.2015 - 02.2018
General Studies
Lincoln High School
Graduate Certificate - Inpatient Medical Coding
AAPC
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