Dynamic Executive Assistant and Accounts Manager with a proven track record at Express Employment Professionals. Expert in payroll processing and accounts management, leveraging Quickbooks and Microsoft Office. Renowned for exceptional customer service and strong problem-solving skills, enhancing operational efficiency and fostering long-term client relationships.
Overview
12
12
years of professional experience
Work History
Executive Assistant/Accounts and Payroll Manager
Express Employment Professionals
10.2019 - 12.2024
Handled confidential and sensitive information and documents with discretion and tact, ensuring proper storage and distribution as needed.
Completed internal payroll for multiple locations, using uAttend, Microsoft Excel, Quickbooks, and Paycom.
Completed payroll for Express associates via internal software, which included collecting and calculating timecards from over 200 associates and clients.
Completed onboarding documents with internal employees, including verification of I9s via Everify.
Composed yearly excel spreadsheets to present to owners for benefit enrollment options, then coordinated with insurance agencies and internal employees for a seamless enrollment process.
Delivered weekly, monthly, quarterly, and yearly reports composed via excell, adobe, and internal software.
Handled Accounts Payable for multiple locations via ACH, check and debit card payments.
Handled Accounts Receivable for my onsite location which included sending invoices and account statements to clients as well as follow up emails and phone calls.
Handled Workers Compensation Claims through Sedwick. Composed and updated these files as needed in both paper and electronic form.
De-escalated conflicts with associates, clients, collectors, and internal employees.
Monitored the expiration of work authorization documents and handled all reverification.
Recruiter/Employment Specialist
Express Employment Professionals
10.2019 - 06.2020
Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Conducted reference checks, background and drug screening, and other pre-employment checks including verification of I9 via eVerify.
Enhanced recruitment process by utilizing various sourcing tools such as job boards, social media, and networking events.
Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
Store Manager
RC Food Mart
01.2013 - 10.2019
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Processed payroll, including completion of 941 forms in compliance with regulations.
Maintained vendor relationships and managed all purchasing.
Executed monthly sales tax payments and prepared quarterly financial reports for accuracy.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked a flexible schedule and covered shifts to meet business needs.
Built relationships with customers to encourage repeat business.