Amanda McHazlett
Bigfoot,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments including the Oil & Gas industry. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Community Health Specialist
Texas Department Of Health And Human Services
10.2022 - Current
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Oversaw daily operations of a busy office environment, ensuring tasks were completed efficiently and accurately.
- Built and managed relationships with key clients and partners to drive growth.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
- Maintained current understanding of market conditions, compliance standards and best practices.
- Established strong partnerships with local healthcare providers to improve vaccination accessibility in the community.
- Analyzed immunization data to identify areas requiring improvement and tailored interventions accordingly.
- Coordinated mass vaccination clinics, ensuring efficient delivery of services to large groups.
- Assisted in the development of state-wide immunization policies, contributing to a more cohesive approach towards increasing vaccination rates throughout the region.
- Provided training and support to healthcare professionals on proper vaccine administration techniques and record-keeping practices.
- Collaborated with state health departments to ensure timely reporting of immunization rates for compliance purposes.
- Served as a liaison between local health departments, schools, pharmacies, and other stakeholders involved in immunization efforts.
- Presented reports on progress towards goals at regional meetings or conferences, sharing best practices with peers from other organizations or jurisdictions.
- Evaluated program effectiveness using performance metrics such as vaccination rates and target population reach; made necessary adjustments based on findings.
- Assisted in the development of disease prevention programs, resulting in improved community health outcomes.
- Managed medical records with accuracy and confidentiality, ensuring compliance with HIPAA regulations.
- Coordinated with healthcare providers to ensure seamless delivery of services to patients.
- Worked well in a team setting, providing support and guidance.
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Developed strong relationships with clients, building trust and ensuring a high level of satisfaction during the audit process.
- Improved patient outcomes through careful monitoring and thorough documentation of vital signs, medical histories, and treatment plans.
Office Administrative Assistant
FLA Safety & Production
02.2022 - 10.2022
- Assist with getting invoices submitted and approved to various customers
- Filling paperwork and training data
- Send sales invoices to clients on a timely basis
- Ability to communicate and interact effectively with all customers and third parties by telephone, email, mail, or in person
- Reconcile, sort and file all field service reports and issues; escalate as appropriate
- Scanned physical documents and uploaded to encrypted databases for digital maintenance
- Directed clients and guests to correct departments, rooms and staff members
- Guided administrative and professional staff through computer and software problems
- Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow
- Drafted, proofread and edited professional business documents
- Process outgoing and incoming mail and packages
- Assist with onboarding new employees
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Created and updated records and files to maintain document compliance.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Streamlined office processes by implementing efficient filing and organizational systems.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Streamlined new employee onboarding process, reducing ramp-up time for incoming staff members.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled office meetings and client appointments for staff teams.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
Sales Associate
CAM SAFETY
03.2021 - 02.2022
- Enter training documents into spreadsheet to maintain training paperwork
- Stock control: maintaining inventory count, receive stock daily, and etc
- Certified Drug & Alcohol Technician
- Certified Omega Hair Collector
- Certified H2S Trainer
- Communicate via email and phone to ensure all safety supply and training needs are met
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Built and maintained relationships with peers and upper management to drive team success
- Sold various products by explaining unique features and education customers on proper application
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Creating quotes and also requesting purchase order numbers
- Answered incoming telephone calls to provide store products and service information
- Developed and coordinated training to help individuals learn procedures and safety policies
- Fit Test
- Maintained excel spreadsheets
- Collected payments and provided accurate change.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
Front Office Manager
HAMPTON INN
03.2019 - 02.2021
- Handled payment processing and provided customers with receipts and proper bills and change
- Managed guest check in and check out procedures, reservations, and payments
- Corrected guest issues promptly with knowledge and friendly service
- Replied to telephone, email, and in person inquiries regarding reservations, hotel information, and guest concerns.
- Managed customer complaints and rectified issues to complete satisfaction
- Managed tasks and responsibilities for front office employees when the team was understaffed
- Worked with room service, housekeeping, maintenance, and security to meet all guests needs
- Reviewed safety, health, sanitation processes throughout areas, and enforced rules to promote security and safety.
- Hosted office meetings with staff to answer questions, resolve issues, and keep employees informed of changes
- Balanced hotel accounts at end of each shift
- Maintained accurate book keeping of important files, running reports, and delivering updates on occupancy and revenues
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
- Managed daily room inventory to maximize occupancy rates and revenue generation.
- Streamlined check-in and check-out processes for faster service, resulting in higher guest satisfaction scores.
- Maintained a clean and organized work environment, promoting a professional image of the hotel to guests.
Office Administrative Assistant
FREEDOM OILFIELD SERVICES
01.2017 - 03.2020
- Managed office duties, ordered materials, organized work spaces, answered emails, and made phone calls
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Obtained scanned records and uploaded to database
- Submit and reconcile expense reports
- Process weekly timesheets timely and effectively
- Assist with issuing POs
- Set up and maintained physical and electronic filling system to maintain organizational efficiency
- Coordinating drug test procedures for new hires and random drug screens
- Oversaw office inventory by restocking supplies and submitting purchase orders
- Processed vacation request forms
- Made travel arrangements and reservations
- Created bids and processed field tickets
- Drafted professional business documents for various managers and executives
- Update employee records such as training cards, timesheet, company insurance, and etc
- Maintaining up to date vehicle registration and mileage
- Established and maintained Excel spreadsheet
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Processed employee termination paperwork at direction of supervisory staff.
Education
High School Diploma -
Pleasanton Home School's
Pleasanton, TX06.2017
Skills
- Microsoft
- Excel spreadsheets
- Open Invoice
- Data Entry
- Flexible working hours
- Microsoft Office
- Customer service
- Spreadsheet development
- Database entry
- Intuit QuickBooks
- Document Preparation
- Expense Tracking
- Confidential Document Control
Certification
American Heart Association - BLS Provider - 2025
Timeline
Community Health Specialist
Texas Department Of Health And Human Services
10.2022 - Current
Office Administrative Assistant
FLA Safety & Production
02.2022 - 10.2022
Sales Associate
CAM SAFETY
03.2021 - 02.2022
Front Office Manager
HAMPTON INN
03.2019 - 02.2021
Office Administrative Assistant
FREEDOM OILFIELD SERVICES
01.2017 - 03.2020
High School Diploma -
Pleasanton Home School's
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