Summary
Overview
Work History
Education
Skills
Timeline
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AMANDA MCKINNON

Augusta,US

Summary

Profits, resource utilization, and customer satisfaction are all priorities. Skilled in employee training and utilizing organized approaches to handle daily planning, scheduling, and customer service needs. Have experience building positive relationships with sales professionals, marketing team members, and fulfillment planners in order to provide cutting-edge solutions to customers. Meeting with customers, promoting products, and driving revenue growth are all things that excite me.

Overview

14
14
years of professional experience

Work History

Retail Apparel & License Director

Harley-Davidson
03.2023 - Current
  • Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
  • Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
  • Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
  • Developed a high-performing sales team by providing ongoing coaching, setting clear expectations, and fostering a positive work environment.
  • Reduced employee turnover rates with proactive retention initiatives, regular performance reviews, and targeted professional development opportunities.
  • Negotiated favorable pricing with suppliers, resulting in enhanced profit margins for the company.
  • Developed strong relationships with vendors to ensure timely delivery of products and optimal inventory levels.
  • Analyzed sales data to identify opportunities for growth and optimized product assortment accordingly.
  • Participated in key industry trade shows and events for continuous professional development and knowledge expansion.

General Merchandise Manger/Apparel Buyer

Black Sheep Harley-Davidson
05.2018 - 01.2023
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
  • Managed day-to-day staffing and handled scheduling for all store employees.
  • Maintained company's visual merchandise standards through general housekeeping and planograms.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.

Property Manager

Providence Hill Apartments LLC
02.2017 - 05.2018
  • Was in charge of the management office's original leases and renewals
  • Finished final move-out walk-throughs with tenants to identify any repairs that were needed
  • Verified their income, assets, and expenses and completed a file tracking sheet for each applicant
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates
  • Kept operational facilities appealing to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects
  • Reduced vacancy periods by collaborating with building owners to strategize improvements to cost controls, business plans, and tenant outreach programs
  • Keeping the property in good repair by investigating and resolving tenant complaints, enforcing occupancy rules, inspecting vacant units and making repairs, and planning renovations
  • Completed annual rent calculations using housing database software
  • Find tenants by advertising vacancies, asking current tenants for referrals, explaining the benefits of the location and services, and showing units.

Store Manager

Hot Topic
03.2010 - 02.2017
  • Educated customers about promotions to increase sales
  • Reduced inventory shrinkage, drive-off, and daily cash discrepancies by closely monitoring daily operations
  • Developed, implemented, and improved employee targets and operational policies to boost productivity and team performance
  • Focused on completing timely performance evaluations, providing positive feedback, and rewarding superior performance when recruiting and retaining top talent
  • Greeted customers and assisted them with product questions, selections, and purchases, both in-store and online
  • Aligned inventory processes with demand projections to maximize organizational and budget efficiency
  • Advised retail establishments to implement loss investigation procedures.

Education

Associate of Arts -

Augusta Technical College
Augusta, GA
05.2025

Skills

  • Sales experience
  • Training and development
  • Excellent communication skills
  • Retail merchandising specialist
  • Computer literate
  • Brand alignment
  • Inventory management
  • Lead prospecting
  • Budgeting and finance

Timeline

Retail Apparel & License Director

Harley-Davidson
03.2023 - Current

General Merchandise Manger/Apparel Buyer

Black Sheep Harley-Davidson
05.2018 - 01.2023

Property Manager

Providence Hill Apartments LLC
02.2017 - 05.2018

Store Manager

Hot Topic
03.2010 - 02.2017

Associate of Arts -

Augusta Technical College

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AMANDA MCKINNON