Amanda McLaughlin
West Palm Beach,FL
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Restaurant Manager
The Breakers (HMF)
04.2023 - Current
- Calculated forecast based on hotel guests, groups in house, availability, and scheduled appropriately
- Conducted payroll based on previous day's operations
- Encouraged a positive, collaborative environment with FOH team members especially during pre-shift meetings
- Managed team members with following our high standards through-out service to exceed our guest's expectations
- Engaged difficult guest situations under pressure while maintaining our standards and culture
- Maintained monthly budgets through cost control by monitoring staffing levels, proper training, inventory, and product waste
Server
The Breakers (Echo)
10.2021 - 04.2023
- Followed steps of service and standards while providing excellent service
- Utilized menu alcohol, and wine knowledge to upsell and guide guests
- Fulfilled opening and closing duties to The Breakers standards
- Certified Trainer: Trained all new team members our standards while retaining the culture of the company
- Created memorable experiences with each guest
Chef Brigade
The Breakers (Echo/Ocean House)
06.2016 - 10.2021
- Operated different stations, managed daily kitchen operations
- Expedited/Supervised full kitchen staff through dinner service
- Prepared menu items with recipes to meet desired specifications
- Trained new staff members retaining company's culture and standards
- Compiled food cost, purchasing, following menu while maintaining inventory budgets
- Maintained food costs by monitoring waste, product prices, and inventory
- Communicated with FOH and BOH quickly under pressure to ease any mistakes during service
- Created dishes for off property events for over 1000 covers
Line Cook, Food Preparation
Hemenway's
09.2013 - 05.2016
- Worked efficiently at all stations creating consistent, high-quality cuisine
- Executed menu items for banquet style events
- Recorded weekly inventory
- Established dinner and lunch specials
Pantry Line Cook
Manufacturers’ Golf & Country Club
07.2013 - 12.2013
- Arranged food for line and stocked station
- Produced salads, appetizers, desserts in hygienic and timely manner
- Prepared hors d'oeuvres, salads, dinners, and desserts for weddings, golf outings and other big events
- Coordinated with banquet chef with executing the menu
Server, Busser
The Dairy Cottage
09.2011 - 12.2013
- Served tables through our standards in a timely manner
- Maintained hospitality when making guests feel special
- Closed out checks using the register, handling cash, credit cards
- Accomplished opening and closing procedures
Education
Bachelor of Science - Food Service Management
Johnson & Wales University
Providence, Rhode Island05.2016
Associate in Science - Culinary Arts
Johnson & Wales University
Providence, Rhode Island05.2016
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Food service background
- Training and onboarding
- Collaboration and teamwork
View LinkedIn Profile
https://www.linkedin.com/in/amandamclaughlin1
Certification
ServSafe Manager Certification
Timeline
Restaurant Manager
The Breakers (HMF)
04.2023 - Current
Server
The Breakers (Echo)
10.2021 - 04.2023
Chef Brigade
The Breakers (Echo/Ocean House)
06.2016 - 10.2021
Line Cook, Food Preparation
Hemenway's
09.2013 - 05.2016
Pantry Line Cook
Manufacturers’ Golf & Country Club
07.2013 - 12.2013
Server, Busser
The Dairy Cottage
09.2011 - 12.2013
Associate in Science - Culinary Arts
Johnson & Wales University
Bachelor of Science - Food Service Management
Johnson & Wales University
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