Amanda McLaughlin
Mobile
Summary
Logistics professional with expertise in inventory management and process optimization at Daher. Proven ability to enhance productivity and customer satisfaction through effective team leadership and innovative solutions. Proficient in SAP, dedicated to driving operational excellence and building strong customer relationships.
Overview
25
25
years of professional experience
Work History
Logistics GR Clerk
Daher
Mobile
01.2025 - Current
- Monitored inventory levels, ensuring availability of airplane parts to meet operational demands.
- Tracked orders and managed inventory using SAP software to streamline logistics operations.
- Checked in and processed all parts accurately to maintain inventory integrity.
- Received and distributed airplane parts upon order placement.
Shipping and Receiving
Industrial Valve Sales and Services
01.2021 - 01.2025
- Received and verified deliveries to ensure accurate distribution to departments.
- Updated inventory in NetSuite after delivery verification.
- Tracking packages to ensure timely delivery.
- Uploaded and assigned delivery documentation to correct job number for tracking.
- Assisted departments during peak periods to support uninterrupted workflow.
Manager
The Great American Cookie Co. & Marble Slab
01.2017 - 01.2021
- Managed employees to ensure high-quality customer service delivery.
- Coordinated scheduling and organized operations to optimize team efficiency.
- Answered phones and processed customer orders, resolving inquiries to enhance customer satisfaction.
- Prepared deposits and reports.
- Created and decorated cakes and cookies for various events.
RETAIL BANKER
Woodforest
08.2016 - 05.2017
- Processed customer deposits and withdrawals accurately, ensuring efficient transaction handling.
- Opened and closed accounts.
- Enhanced customer service by implementing new techniques and procedures, fostering greater customer confidence in banking needs.
- Accurately counted cash and generated daily financial reports.
- Managed inventory of office supplies to support daily operations seamlessly.
SALES ASSOCIATE
Dillards
01.2016 - 08.2016
- Recommended products to customers based on specific needs, enhancing shopping experience and satisfaction.
- Answered questions about product details, pricing, and credit terms, ensuring informed purchasing decisions.
- Advised customers on new styles and trends, fostering engagement and promoting product interest.
- Ensured the highest level of customer service and satisfaction.
- Developed marketing strategies to promote women’s fashion products in-store.
- Received, checked in, and stocked merchandise to ensure product availability.
MANAGER
McGinley INC., Gulf Coast
01.2001 - 01.2016
- Proven ability to turn projects around that are behind schedule and over budget.
- Identified new methods for cutting operating costs while increasing service.
- Implemented techniques and procedures that enhanced productivity and reduced costs.
- Resolved problems and revised existing systems.
- Managed cash flow, prepared bank deposits and handled bookkeeping, authorized payments.
- Trained new workers and evaluated their performance.
- Resolved customer complaints through active listening and effective solutions, improving customer satisfaction.
Education
High School -
Mary G. Montgomery
Semmes, AL01-1995
Skills
- Typing skills
- Productivity enhancement
- Business process optimization
- Leadership abilities
- Management expertise
- Team supervision
- Scheduling efficiency
- Inventory management
- Customer service excellence
- Customer retention strategies
- Payroll administration
- Staff training
Timeline
Logistics GR Clerk
Daher
01.2025 - Current
Shipping and Receiving
Industrial Valve Sales and Services
01.2021 - 01.2025
Manager
The Great American Cookie Co. & Marble Slab
01.2017 - 01.2021
RETAIL BANKER
Woodforest
08.2016 - 05.2017
SALES ASSOCIATE
Dillards
01.2016 - 08.2016
MANAGER
McGinley INC., Gulf Coast
01.2001 - 01.2016
High School -
Mary G. Montgomery