AMANDA MCMAHON
Miami
Summary
Results-driven Practice Manager with extensive experience leading operations for large-scale aesthetic practices. Proven background in marketing, business development, and event management, with a strong track record of driving patient growth, brand visibility, and revenue performance. Skilled in team leadership, process optimization, KPI management, and delivering exceptional patient experiences. Adept at aligning clinical excellence with strategic marketing initiatives to support sustainable business growth in fast-paced, high-volume environments.
Overview
6
6
years of professional experience
Work History
Practice Manager
AirSculpt
06.2025 - Current
- Led hiring, training, and day-to-day management of office and clinical staff, including reception, nursing, and administrative teams
- Developed and executed marketing initiatives to attract new patients, including social media management and promotional campaigns
- Evaluated practice operations to identify improvement opportunities and implemented new processes and technologies to increase efficiency
- Tracked and analyzed key performance indicators (KPIs), including sales performance, treatment utilization, patient retention, and provider productivity
- Managed vendor relationships, inventory control, and supply ordering to reduce costs and ensure uninterrupted operations
- Handled patient complaints and service recovery with professionalism, maintaining strong online reviews and loyalty
Office Manager
A.T Dermatology
06.2024 - 06.2025
- Managed daily operations of a busy dermatology office, ensuring smooth patient flow and administrative efficiency.
- Handled the billing and coding for insurance claims, ensuring compliance with healthcare regulations.
- Analyzed patient feedback and service performance data to recommend improvements and enhance patient satisfaction.
- Identified and pursued new business opportunities by analyzing market trends and competitor activities within the dermatology sector.
- Organized office supplies and equipment, negotiating with vendors to ensure cost-effective purchasing.
- Supported office functions by managing patient appointments, maintaining medical records, and handling correspondence.
Marketing and Communications Manager
Federal Credit Union
07.2022 - 04.2024
- Managed and created content for the company website and all social media channels as well as produced newsletters and direct mail advertisement.
- Utilized google analytics to track company data.
- Worked closely with other local businesses on fundraising and community development.
- Responsible for budget management throughout the marketing department.
- Handled charitable contribution inquiries and developed press for sponsored events.
Event Sales and Marketing Manager
Party Plus Events
12.2019 - 07.2022
- Responsible for selling, planning, and delivering events of all sizes.
- Initiated a series of marketing campaigns including email, digital, and social media.
- Handled client acquisition and servicing.
- Ensured customer satisfaction by conducting post event feedback and reports to identify potential areas of improvement.
- Handled communication and coordination of deliveries with suppliers.
Education
STATE UNIVERSITY OF NEW YORK AT ALBANY
Skills
- Schedule management
- Practice management
- Staff management
- Workflow management
- Policy implementation
- Records management
- Policy and procedure development
- Employee performance
- Strategic planning
- Payroll administration
- New hire training
- Staff development
- Budget oversight
- Regulatory compliance
Timeline
Practice Manager
AirSculpt
06.2025 - Current
Office Manager
A.T Dermatology
06.2024 - 06.2025
Marketing and Communications Manager
Federal Credit Union
07.2022 - 04.2024
Event Sales and Marketing Manager
Party Plus Events
12.2019 - 07.2022
STATE UNIVERSITY OF NEW YORK AT ALBANY