Amanda McMichen
Dallas,GA
Summary
Seasoned Charge Nurse with comprehensive experience in acute patient care, staff supervision and healthcare administration. Strong background in nursing leadership, coupled with ability to manage high-stress situations and make critical decisions under pressure. Demonstrated success in fostering strong relationships with patients and team members, thereby improving overall unit efficiency and patient satisfaction.
Overview
15
15
years of professional experience
Work History
Charge Nurse
Wellstar Kennestone Hospital
10.2017 - Current
- Plan and coordinate day to day administrative and operational needs of a 16 bed intensive care unit
- Support the nurse manager in operating the unit by controlling quality of service, cost effectiveness, and patient safety
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Served as a preceptor for new nurses by providing orientation to unit policies and procedures, coaching on clinical skills, and mentoring on professional development issues.
- Responded quickly to emergent situations such as cardiac arrest or respiratory distress.
- Provided direct patient care, including assessments and treatments, to a variety of patients.
- Managed staffing levels within the unit while ensuring optimal levels of patient care.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Organized and delegated tasks during rapid response and high-pressure code situations.
- Reviewed staffing patterns and census of nursing units, meeting staffing needs and budgetary controls.
- Coordinated and performed patient admissions, transfers and discharges.
- Conducted daily rounds to assess patient conditions, evaluate progress towards goals, and document changes in status or plan of care as needed.
- Bedside ECMO specialist to critically ill patients
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Coordinated communication between physicians and other healthcare professionals regarding patient care.
- Built and maintained strong working relationships between nursing department and other disciplines.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Collaborated with other departments such as pharmacy, laboratory services, physical therapy, to ensure proper delivery of services.
- Directed unit staff and promoted quality care for diverse patients.
- Provided emotional support to patients and their families during difficult times.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
ICU-IMCU-MedSurg and Monitor Room Manager
Wellstar Paulding
07.2021 - 03.2022
- Managed 28 bed ICU, IMCU, Tele/Medical Surgical RN units and monitor room during COVID which included 115 direct reports
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Lead staff in creating a culture to decrease HAPI, CLABSI and CAUTI..
- Demonstrated the ability to provide a higher level of care for COVID patients, in which I created and followed through with training IMCU RNs to become ICU RNs.
- Managed the daily operations of monitors and ensured proper functioning.
- Recognized by management for providing exceptional customer service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Ensured compliance with established guidelines for monitoring systems security protocols.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Summitted SBAR to get equal shift differential for the newly ICU trained RNs.
- Balanced the unit schedule.
- Rounded on staff and patients daily.
- Demonstrated the ability to handle customer service issues.
- Collaborated with Hospital Medicine MD to start MDRs at bedside with the patient vs tabletop rounds.
- Created an organized workflow for daily MDRs in the ICU.
- Worked with cross-functional teams to achieve goals.
House Supervisor
Wellstar Paulding
09.2020 - 07.2021
- Directed over patient flow to ensure safe patient placement in nursing units and aided with discharge needs
- Demonstrated the ability to run daily bed meetings and staff meetings
- Directed emergency response and crisis interventions.
- Trained new employees on departmental protocols, policies and procedures.
- Developed strategies for improving efficiency in operations while maintaining quality standards.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Communicated with patients with compassion while keeping medical information private.
- Addressed guest complaints promptly and professionally.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
- Trained new employees on company policies, procedures, and standards.
- Promoted teamwork among staff members by providing support, resources and recognition for a job well done.
- Managed daily staffing needs including scheduling shifts, managing call-offs and recruiting additional personnel as needed.
- Answered questions and addressed concerns from employees promptly through email, phone and in person.
- Engaged in problem solving initiatives to resolve conflicts between staff or patients.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Collaborated with other departments within the facility to coordinate interdisciplinary care plans for patients.
- Recruited, interviewed, hired and coached employees and promoted high level of care quality to patients.
- Provided patients with direct nursing care during periods of department short-staffing.
- Participated in meetings with medical directors and physicians to discuss clinical concerns related to patient care practices.
- Ensured staff compliance with all regulatory requirements, policies and procedures.
- Acted as a liaison between management team and frontline staff regarding issues such as policy changes or process improvements.
- Coordinated communication between departments to ensure timely completion of tasks.
- Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
- Explained policies, procedures and services to patients.
- Conducted regular rounds on nursing units to assess staffing levels, safety protocols and patient satisfaction.
- Maintained records management system to process personnel information and produce reports.
- Investigated customer complaints related to patient care services provided by the department.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Staff Nurse
Wellstar Kennestone Hospital
03.2014 - 01.2017
- Chair of Shared Governance
- Primary preceptor to new ICU RNs
- Sound knowledge of medical terminology and all federal, state and local laws regarding patient's right
- Provided critical care management as a RN and ECMO specialist in a medical-surgical intensive care unit.
- Demonstrated the ability to clinically manage critically ill patients on continuous renal replacement therapy (CRRT), ECMO, Zoll, artic sun, pulmonary artery catheters, rotoprone, and impella
- Great ability to titrate multiple vasoactive and sedative intravenous medications.
- Coordinated care with charge nurse and other staff through daily communication.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Administered medications as prescribed by physicians.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Demonstrated effective communication skills while interacting with patients, families, physicians and other healthcare staff members.
- Demonstrated the proper use of equipment, knowledge of caring for a critically ill patient, and the ability to provide education and emotional support to patients and families.
- Managed and provided care to but not limited to the following; MI, stroke, trauma, alcohol and drug abuse, motor vehicle accidents, broken bones, acute respiratory failure, critically ill, and pregnant patients.
- Provided emotional support to patients and their families during difficult times.
- Collaborated with interdisciplinary team members to develop plans of care for patients.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
Staff Nurse
Fresenius Medical Care Dialysis
Acworth
01.2013 - 01.2014
- Provided acute and chronic care for dialysis patients
- Demonstrated the ability to access, monitor, and maintain fistulas, grafts, and central venous catheter
- Monitor and treat adverse reactions such as, hypotension, infiltration, air embolism, electrolyte imbalance
- Assess patients pre and post dialysis treatments
- Knowledge of sodium and UF profiles
- Ability apply critical thinking and nursing judgment while patient is on dialysis
- Monitored vital signs such as blood pressure and temperature.
- Evaluated patients to develop and update treatment plans while anticipating day-to-day needs.
- Developed individualized teaching strategies for each patient based on their specific needs.
- Provided emotional support and counseling to patients and their families.
- Identified potential problems or issues that may arise during treatment, such as drug interactions or allergies, and provided appropriate interventions when necessary.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
Staff Nurse
Wellstar Kennestone Hospital
07.2009 - 10.2012
- Chair of Shared Governance
- Primary preceptor to new ICU RNs
- Sound knowledge of medical terminology and all federal, state and local laws regarding patient's right
- Provided critical care management as a RN and ECMO specialist in a medical-surgical intensive care unit.
- Demonstrated the ability to clinically manage critically ill patients on continuous renal replacement therapy (CRRT), ECMO, Zoll, artic sun, pulmonary artery catheters, rotoprone, and impella
- Great ability to titrate multiple vasoactive and sedative intravenous medications.
- Coordinated care with charge nurse and other staff through daily communication.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Administered medications as prescribed by physicians.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Demonstrated effective communication skills while interacting with patients, families, physicians and other healthcare staff members.
- Demonstrated the proper use of equipment, knowledge of caring for a critically ill patient, and the ability to provide education and emotional support to patients and families.
- Managed and provided care to but not limited to the following; MI, stroke, trauma, alcohol and drug abuse, motor vehicle accidents, broken bones, acute respiratory failure, critically ill, and pregnant patients.
- Provided emotional support to patients and their families during difficult times.
- Collaborated with interdisciplinary team members to develop plans of care for patients.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
Education
Bachelor of Science - Nursing
Clayton State University
GeorgiaSkills
- Decision-making
- Clinical instruction
- Team development and management
- Calm and composed
- Staff supervision
- Quality improvement
- Nursing expertise
- Verbal and written communication
- Interdisciplinary collaboration
- Team leadership
- Nurse training
- Employee performance
- Nursing intervention adjustment
- Process evaluation
- Evidence-based nursing
References
References available upon request.
Timeline
ICU-IMCU-MedSurg and Monitor Room Manager
Wellstar Paulding
07.2021 - 03.2022
House Supervisor
Wellstar Paulding
09.2020 - 07.2021
Charge Nurse
Wellstar Kennestone Hospital
10.2017 - Current
Staff Nurse
Wellstar Kennestone Hospital
03.2014 - 01.2017
Staff Nurse
Fresenius Medical Care Dialysis
01.2013 - 01.2014
Staff Nurse
Wellstar Kennestone Hospital
07.2009 - 10.2012
Bachelor of Science - Nursing
Clayton State University