AMANDA MCNUTT
Fort Lauderdale ,FL
Summary
- Ability to conduct myself as a professional in a high patient volume environment
- Able to work as part of a team or independently
- Adheres to confidentiality with the innate ability to diffuse difficult situations
- Dependable, punctual, and exceptional time management abilities
Overview
14
14
years of professional experience
Work History
Temporary Data Entry Specialist ( Planned Giving)
Israel Tennis & Education Centers
05.2025 - Current
- Managed data entry processes to ensure accuracy and consistency in large datasets.
- Developed and implemented efficient data management practices, improving workflow efficiency.
- Conducted regular audits of data entries to identify discrepancies and implement corrective actions.
- Utilized advanced software tools for data verification and validation, enhancing overall accuracy.
- Maintained strict confidentiality of sensitive information, adhering to established guidelines and protocols.
- Completed data entry tasks with accuracy and efficiency.
- Compiled data and reviewed information for accuracy prior to input.
- Contributed to team success by consistently meeting or exceeding performance targets in speed, accuracy, and output volume.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
- Scanned documents and saved in database to keep records of essential organizational information.
- Demonstrated versatility in handling multiple software platforms simultaneously, adapting quickly to new technologies as they emerged.
- Maintained files, records, and chronologies of entry activities.
- Used computer software to store and retrieve data.
- Created spreadsheets for more efficient recordkeeping.
Mental Health Technician
Florida Addiction and Recovery Center
01.2025 - 06.2025
- Monitored patient behavior and reported significant changes to clinical team.
- Conducted therapeutic activities to promote emotional well-being and social skills.
- Educated patients on coping strategies and resources for mental health management.
- Trained and mentored junior staff on best practices in patient care and safety protocols.
- Led crisis intervention efforts, de-escalating situations to maintain a safe environment for patients and staff.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified clinicians and administrators of unusual or potentially dangerous occurrences.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Managed crisis situations effectively, ensuring safety of all involved.
- Observed medications following established protocols and guidelines.
- Assisted with training new staff on medication observation procedures.
- Conducted regular inventory checks of medications, ensuring adequate stock levels.
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
Mental Health Technician
FHE Health
08.2024 - 01.2025
- Conducted one-on-one sessions with patients to provide emotional support and crisis intervention.
- Facilitated group therapy sessions under supervision of a mental health professional.
- Monitored patient behaviors and reported significant changes to supervising mental health professionals.
- Supervised visitors entering the facility according to established security protocols.
- Provided education and resources to patients and families about mental health conditions and coping mechanisms.
- Accompanied patients to medical and counseling appointments.
- Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
- Utilized de-escalation techniques to manage and prevent patient crises effectively.
- Implemented stress-reduction techniques to promote patient relaxation and well-being.
- Assisted patients improve social relationships and engagement.
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
Behavioral Health Technician
Mastermind Care Treatment
04.2024 - 07.2024
- Maintained accurate and detailed records of patient care, condition, progress, and concerns.
- Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
- Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
- Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
- Observed patients' behaviors during recreational activities and outings.
- Prepared detailed documentation outlining procedures related to intakes.
- Assisted with clients pre admission intakes, gathering pertinent information from clients.
- Provided assistance to clinicians during patient intakes by gathering vital signs, medical history, family
Medical Assistant/Phlebotomist
WellMed Medical Management / Contracted
08.2023 - 02.2024
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Documented notes during patient visits.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Administered medications under physician's supervision.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Organized patient charts before each day's clinic sessions began.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
- Performed quality control checks on all equipment daily to ensure accuracy of results.
- Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
- Performed EKG tests on patients of all ages, including neonatal and geriatric.
- Prepared reports summarizing patient data collected from EKG tests for review by physician.
Medical Assistant/Phlebotomist
TGH Urgent Care Powered by Fast Track
01.2023 - 07.2023
- Organized patient charts before each day's clinic sessions began.
- Educated patients about medications, procedures and physician's instructions.
- Administered medications under physician's supervision.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Responded to patient callbacks and phone-in prescription refill requests.
- Incorporated outside records into charts and EHR.
- Performed EKG tests on patients of all ages, including neonatal and geriatric.
- Adhered to all healthcare regulations, including HIPAA and OSHA standards.
- Ensured that all blood collection equipment was properly cleaned and sterilized prior to use.
- Conducted various blood tests and updated results into paper and electronic charts.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Changed dressings on wounds to prevent infection and check for healing.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Cleaned and maintained medical equipment following procedures and standards.
- Assisted physicians with minor procedures such as dressing changes or injections.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Prepared exam rooms prior to patient visit by stocking supplies and ensuring cleanliness of space.
- Performed administrative duties such as filing, faxing, copying, scanning and mailing of documents.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Performed basic laboratory tests including urinalysis, hemoglobin testing.
- Documented notes during patient visits.
- Followed up on test results with appropriate action taken if needed.
- Monitored inventory levels of office supplies and placed orders when necessary.
Medical Assistant/Phlebotomist / OBGYN
Konexus Group Staffing LLC / Contracted
10.2022 - 01.2023
- Company Overview: The Women's Group
- The Women's Group
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Organized patient charts before each day's clinic sessions began.
- Assisted back office patient processes to reduce office wait times.
Medical Assistant/Phlebotomist
Florida Urology Partners / Contracted
04.2022 - 10.2022
- Coordinating a daily clinic with assisting a provider with 25-60 patients
- Competing all messages, phone contact, emails concerning providers patients
- Utilizing EMDs and Epic for all patient documentation
- Daily chart prep for prior clinic day
- Procedures completed on a daily and weekly basis: Injections (Firmagon, Lupron, Eligaurd etc.) Venipuncture ( PSA ,testosterone, CBC, etc) Change of (Suprapubic catheter and foley catheter) Chemo therapy ( Gemcitabine , BCG ) Assistant and set up with all providers of Cystoscopy, Cystoscopy kidney transplant stent removal, pellet hormone therapy insertion , in house vasectomy , dilation
Medical Assistant/Phlebotomist/ Site Lead
Embry Health / Contracted
02.2022 - 04.2022
- PCR nasal testing
- Rapid antigen testing
- Venipuncture
- Antibody testing
- Saliva PCR testing
- Registration
- All aspects of site lead job description
Medical Assistant/Phlebotomist
Blue Med Consultants/ Contracted
12.2021 - 02.2022
- PCR nasal testing
- Rapid antigen testing
- Antibody testing
- Registration
Medical Assistant/Phlebotomist (Out of state travel lead)
Jordan Consultants Staffing / Contracted
02.2021 - 12.2021
- PCR nasal testing
- Rapid antigen testing
- Sample packing
- Quality control
- Registration
Behavioral Health Technician
The Retreat Of Broward
09.2020 - 01.2021
- Monitored clients' physical and emotional wellbeing.
- Conducted one-on-one sessions with patients to provide emotional support and crisis intervention.
- Aided patients in performing activities of daily living.
- Led individual and group therapy supporting prescribed procedures.
- Assisted clients with activities of daily living, such as bathing, dressing, eating, and grooming.
- Observed changes in client behavior and reported any concerning trends to supervisor or psychiatrist.
- Tracked and replenished inventory of therapeutic supplies and materials.
- Performed medication administration and management duties according to established protocols.
- Assessed safety risks in the environment and took appropriate actions when necessary.
Behavioral Health Technician
Legacy Healing Center
07.2019 - 08.2020
- Maintained accurate and detailed records of patient care, condition, progress, and concerns.
- Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
- Completed patient reports daily and submitted to management for evaluation.
- Administered oral medications following physician's prescriptions and instructions.
- Performed searches of resident belongings prior to admissions and throughout stays.
- Conducted searches of clients upon return to facility.
- Assisted in coordinating transportation for appointments outside the facility when necessary.
- Developed basic strategies to promote patient safety, wellness and independence.
- Responded promptly to any emergency situations that may arise within the facility.
- Encouraged positive interactions between other Behavioral Health Technicians and clients and patients.
- Recorded patients' health metrics using thermometers or blood pressure gauges.
- Documented behavioral incidents to keep accurate records.
- Accompanied patients to medical and counseling appointments.
- Issued medications from clinic dispensary and kept records using specified procedures.
- Aided patients in performing activities of daily living.
- Enforced rules and regulations pertaining to client and patient care while maintaining a safe environment.
Medical Assistant
Florida Medical Clinic/ Urology
03.2019 - 07.2019
- Cleaned and sterilized laboratory equipment to prevent cross-contamination.
- Supported healthcare teams in consistently delivering timely and quality care according to company standards.
- Reviewed lab reports to ensure accuracy prior to submitting them to physicians for review.
- Processed orders for lab testing and liaised with physicians to review results.
- Observed sterile technique when preparing instruments for use in urology procedures.
- Executed and analyzed tests in areas including chemistry, hematology, urinalysis, serology, histology and bacteriology to aid physicians in diagnosing and treating diseases.
- Performed cystoscopy procedures by assisting the physician with patient preparation and instrumentation.
- Monitored medical supply inventory to ensure consistent availability of critical items.
- Ensured a safe environment during all urology procedures through proper use of protective equipment and supplies.
- Disinfected reusable instruments between uses using appropriate sterilization techniques.
- Assisted with minor office duties such as scheduling appointments and filing paperwork, as needed.
- Prepared operating rooms for surgical procedures including setting up equipment and stocking supplies.
Medical Assistant
Express Healthcare Professionals Staffing
07.2018 - 01.2019
- Company Overview: MDSI, Clementine
- MDSI, Clementine
Medical Assistant
Theraexa Staffing Services
07.2018 - 01.2019
- Company Overview: Kaiser Healthcare System
- Kaiser Healthcare System
Lead Behavioral Health Technician
Evoke Wellness Detox
04.2018 - 06.2018
- Company Overview: 40 bed Detox
- Supervised aspects of all day-to-day operations of all staff and clients of a 40 bed male and female detox treatment facility in a hospital setting
- Worked closely with Executive, Administrative, All Medical and Clinical staff to coordinate care for all clients
- Coordinated interventions focused on treatment the phase, direction of treatment, and advocated client as necessary
- ( AMA,ACA,Halfway)
- Trained and supervised staff providing direct-care services, including case management, crisis intervention, medication monitoring and documentation
- Responsible for making decisions in emergency situations adhering to JCAHO and DCF policies and procedures, while following the chain of command
- 40 bed Detox
Lead Behavioral Health Technician
Delphi Behavioral Health Group
12.2015 - 07.2017
- Company Overview: 43 bed RTC/PHP/IOP/OP
- Supervised aspects of all day-to-day operations of all staff and clients of a 43 bed male and female residential treatment facility of all levels of care which included RTC/PHP/IOP/OP
- Worked closely with Executive, Administrative, All Medical and Clinical staff to coordinate care for all clients
- Coordinated interventions focused on treatment the phase, direction of treatment, and advocated client as necessary
- ( AMA,ACA,Halfway)
- Trained and supervised staff providing direct-care services, including case management, crisis intervention, medication monitoring and documentation
- Responsible for making decisions in emergency situations adhering to JCAHO and DCF policies and procedures, while following the chain of command
- 43 bed RTC/PHP/IOP/OP
Manager
OLC halfway and Independent Living LLC
10.2014 - 05.2015
- Managed all aspects of 70 bed male and female halfway and independent living
- Conducted all random UA's and BA testing
- Collaborated in-house weekly NA and AA meetings
- Supervised daily clean and weekly GI cleaning
- Approved and denied as deemed necessary clients overnight and home passes
- Collected and documented clients weekly rent and new intake deposits (online and cash payments)
- Distributed and held clients cash as family members instructed
- Performed tours of facility for new clients, family and surrounding treatment facilities
- Completed all new intakes as well as discharges to appropriate facilities as needed (halfway, home, treatment, and detox)
- Regulated clients curfews and curfew checks
- Managed and regulated clients meeting attendance as well as required sponsorship
- Liaison between clients and their supported family members
- Assisted clients in employment placement
- Completed all monthly food shopping as well as all supplies for facility
Case Manager/Receptionist/Medical Assistant
Banyan Treatment Center
03.2014 - 10.2014
- Assisted IOP, OP, and MIOP client in employment placement
- Collaborated all documentation pertaining to proof of residency, food assistance, DMV, court, and probation
- Scheduled clients outside doctor appointments
- Collected and documented all IOP, OP, MIOP rent (online and cash payments)
- Collected rent for all CEO properties
- Distributed all incoming mail and packages for facility
- Assisted and worked closely with clinical, executive, and administrative staff
- Answered all incoming calls as well as faxed all documents and utilized as needed scanning documents
- Scheduled all IOP, OP, MIOP, and PHP initial physiological evaluations and medication management appointments for facilities doctor
- Assisted facilities doctor in daily flow of all clients appointments well as wrote appropriate prescriptions
- Worked closely with facilities pharmacy concerning all clients refills of medication in a timely manner
Phase 2 Residential IOP Housing Supervisor
Ocean Breeze Recovery
09.2012 - 03.2014
- Supervised aspects of all day-to-day operations of all staff and clients of a 26 bed male and female residential IOP housing
- Worked closely with Executive, Administrative, and Clinical staff to coordinate care for all clients
- Coordinated interventions focused on treatment the phase, direction of treatment, and advocated client as necessary
- ( AMA,ACA,Halfway)
- Trained and supervised staff providing direct-care services, including case management, crisis intervention, medication monitoring and documentation
- Responsible for making decisions in emergency situations adhering to JCAHO and DCF policies and procedures, while following the chain of command
- Phase 2 Residential IOP Lead Female/ Case Manager
- Observed and distributed medications, facilitated groups, observed and documented clients behavior, updated all bed boards, collected urinalysis and completed all proper paper work
- Obtaining, updating, and documenting all clients sponsor/home-groups, breathalyzer results, urinalysis results, work schedules, clients job search status, and clients contact numbers
- Collecting all clients outside appointment information scheduling and arranging proper transportation in timely manner
- Conducting room searches and daily housing cleaning inspections
- Collaborating bus pass, DMV, and proof of residency for all clients
- Assisting all clients with resumes, food assistance applications, and obtaining FL ID/License
- Corresponding with Administrative, Executive, Clinical and Supervisors pertaining to all clients to assist in all their needs
Medical Assistant
Mario M. Magcalas, MD
07.2011 - 11.2011
- Company Overview: Pulmonologist/Critical Care Specialists, 5 providers, 50-70 patients daily
- Reception - all administrative duties included (e.g
- Answered telephone, scheduled appointments, managed surgery scheduling, patient billing, processed patient intake, upkeep of patient medical records)
- In charge of ordering in-house medications
- Tasked with written and electronic ordering of prescriptions
- Clinical - Assisted physician with all medical procedures, obtained vital signs and patient medical/personal history, performed injections, phlebotomy, and EKGs, administered and trained patients on inhalant medications
- Trained - Electronic Health Records on Lytec software, e-prescribe software
- Pulmonologist/Critical Care Specialists, 5 providers, 50-70 patients daily
Medical Assistant
John Madonna D.O
04.2011 - 06.2011
- Company Overview: Family/Geriatrics Practice
- Front Desk, handled administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, patient processing, billing and book keeping)
- Back Office - assisted physician with minor surgeries
- Performed phlebotomy, injections, urine analysis, EKG
- Trained, In Lytec 2009, Availity - E-Prescribe, and Quest -Care 36
- Family/Geriatrics Practice
Education
Associate of Arts - Associate of Arts (AA) in Liberal Arts
Broward College
Fort Lauderdale, FL01-2027
American Red Cross Medical BLS/AED -
American Red Cross
Deerfield Beach, FL08-2026
Phlebotomy Certification -
Clinical Solutions
Fort Lauderdale, FL01-2021
Certified Addiction Counseling ( CAC ) -
Ocean Breeze Recovery University
Pompano Beach, FL04-2017
Diploma of Completion - Medical Assisting
Everest College
Fort Lauderdale, FL06-2011
High School Diploma -
Department of Education
Tallahassee, FL10-2002
Skills
- Anatomy/Physiology
- Clinical Assisting Techniques
- Height/Weight/Blood Pressure
- Hematology
- Urinalysis
- HCG
- Vital Signs
- Obtain Patient History
- Chart Documentation
- Screen Patient Calls
- Handle RX Calls
- EKG
- Holter Monitor Hook-up
- Patient Education
- Phlebotomy
- Injections
- Wound Care
- Suture Removal
- Dressing Changes
- Autoclave
- Spirometry
- Strep Tests
- Sterile Set-up
- Answer Telephones
- Schedule Appointments and Procedures
- Data Entry
- Greet Patients
- Collect Co-payments
- Register Patients
- Check Patients In/Out
- Verify Insurance Coverage
- Obtain Prior Authorizations
- Referrals
- Chart Preparation
- Electronic Health Record
- Lytec
- Medisoft
- E-Prescribe
- Microsoft Office (Excel, Power Point, Outlook)
References
Excellent. Available and provided upon request.
Education and Training
true
Timeline
Temporary Data Entry Specialist ( Planned Giving)
Israel Tennis & Education Centers
05.2025 - Current
Mental Health Technician
Florida Addiction and Recovery Center
01.2025 - 06.2025
Mental Health Technician
FHE Health
08.2024 - 01.2025
Behavioral Health Technician
Mastermind Care Treatment
04.2024 - 07.2024
Medical Assistant/Phlebotomist
WellMed Medical Management / Contracted
08.2023 - 02.2024
Medical Assistant/Phlebotomist
TGH Urgent Care Powered by Fast Track
01.2023 - 07.2023
Medical Assistant/Phlebotomist / OBGYN
Konexus Group Staffing LLC / Contracted
10.2022 - 01.2023
Medical Assistant/Phlebotomist
Florida Urology Partners / Contracted
04.2022 - 10.2022
Medical Assistant/Phlebotomist/ Site Lead
Embry Health / Contracted
02.2022 - 04.2022
Medical Assistant/Phlebotomist
Blue Med Consultants/ Contracted
12.2021 - 02.2022
Medical Assistant/Phlebotomist (Out of state travel lead)
Jordan Consultants Staffing / Contracted
02.2021 - 12.2021
Behavioral Health Technician
The Retreat Of Broward
09.2020 - 01.2021
Behavioral Health Technician
Legacy Healing Center
07.2019 - 08.2020
Medical Assistant
Florida Medical Clinic/ Urology
03.2019 - 07.2019
Medical Assistant
Express Healthcare Professionals Staffing
07.2018 - 01.2019
Medical Assistant
Theraexa Staffing Services
07.2018 - 01.2019
Lead Behavioral Health Technician
Evoke Wellness Detox
04.2018 - 06.2018
Lead Behavioral Health Technician
Delphi Behavioral Health Group
12.2015 - 07.2017
Manager
OLC halfway and Independent Living LLC
10.2014 - 05.2015
Case Manager/Receptionist/Medical Assistant
Banyan Treatment Center
03.2014 - 10.2014
Phase 2 Residential IOP Housing Supervisor
Ocean Breeze Recovery
09.2012 - 03.2014
Medical Assistant
Mario M. Magcalas, MD
07.2011 - 11.2011
Medical Assistant
John Madonna D.O
04.2011 - 06.2011
Associate of Arts - Associate of Arts (AA) in Liberal Arts
Broward College
American Red Cross Medical BLS/AED -
American Red Cross
Phlebotomy Certification -
Clinical Solutions
Certified Addiction Counseling ( CAC ) -
Ocean Breeze Recovery University
Diploma of Completion - Medical Assisting
Everest College
High School Diploma -
Department of Education
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