Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Office Manager
Odessa Pumps
San Angelo
08.2022 - Current
Organized company events including holiday parties, team building activities .
Ordered supplies and equipment to maintain adequate inventory levels.
Maintained filing system for records, correspondence and other documents.
Reviewed contracts for accuracy prior to signing off on behalf of the company.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Assisted in developing budgets for departmental expenses.
Responded to customer inquiries via phone or email in a professional manner.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Monitored inventory levels and placed orders when needed.
Ensured compliance with applicable laws regarding employment practices.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Created spreadsheets in Excel to track data such as vacation requests, sick days .
Assisted with the preparation of budgets, forecasts and financial statements.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Provided training to new hires on office policies and procedures.
Maintained confidential records relating to personnel matters.
Analyzed data from various sources to identify trends and make recommendations for improvement.
Office Manager
Kelly's Auto Repair
San Angelo
08.2017 - 08.2022
Ordered supplies and equipment to maintain adequate inventory levels.
Processed payroll accurately ensuring all employees were paid on time.
Maintained filing system for records, correspondence and other documents.
Reviewed contracts for accuracy prior to signing off on behalf of the company.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Responded to customer inquiries via phone or email in a professional manner.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Monitored inventory levels and placed orders when needed.
Ensured compliance with applicable laws regarding employment practices.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Created spreadsheets in Excel to track data such as vacation requests, sick days .
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Elementary School Teacher
TLCA Elementary
San Angelo
07.2015 - 08.2017
Provided guidance for students in developing problem-solving skills.
Conducted parent-teacher conferences throughout the year.
Attended faculty meetings and other school functions.
Collaborated with colleagues in creating interdisciplinary curriculum units.
Integrated literature into classroom lessons whenever possible.
Facilitated small group activities to support individualized instruction.
Organized field trips to supplement classroom instruction.
Promoted an atmosphere of mutual respect between teachers and students.
Assessed students' progress through formal and informal tests, quizzes, assignments, and observations.
Developed and implemented lesson plans to meet the needs of a diverse student population.
Provided individualized instruction to meet the needs of diverse learners.
Middle School Co-Teacher
SAISD
San Angelo
01.2013 - 07.2016
Collaborated with lead teacher to create a positive learning environment for students.
Helped develop behavior management plans for individual students when necessary.
Conducted small group instruction on specific topics as needed.
Provided support to struggling learners through differentiated instruction strategies.
Facilitated cooperative learning activities between students during class time.
Assisted in developing and implementing lesson plans to meet the needs of all students.
Assisted in monitoring student performance and providing feedback to teachers.
Partner & Office Manager
KTM Security & Networking
San Angelo
05.2000 - 11.2008
Reviewed reports on performance metrics such as customer satisfaction scores, revenue growth rates. in order to make informed decisions regarding future initiatives.
Participated in industry-related meetings and conferences in order to stay up-to-date on current trends within the field.
Maintained relationships with key stakeholders, clients, and customers to ensure satisfaction with services provided.
Established partnerships with other organizations that would bring value back into the company .
Created promotional campaigns to drive sales of new products or services.
Developed and implemented marketing strategies to increase brand awareness and reach target audiences.
Negotiated contracts between partners or vendors in order to obtain favorable terms for the company.
Built a network of contacts within relevant industries which enabled access to valuable resources .
Ensured compliance with industry regulations and company policies.
Education
Bachelor of Science - Education
Angelo State University
San Angelo, TX
12-2014
Skills
Microsoft Excel
Payroll administration
Inventory management
Customer service
Office organization
Problem solving
Effective communication
Time management
Team supervision
Data entry
Certification
I have in-depth security training. I have obtained a Security Clearance and am Licensed with the State of Texas
I have received my EMS certification and am Licensed with the State of Texas