Summary
Overview
Work History
Education
Skills
Timeline
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Amanda McReynolds

Amanda McReynolds

Pomona,CA

Summary

Well-experienced, professional leader with 9+ years of demonstrated experience in administrative support. Resourceful problem solver with proven ability to bring successful resolutions to complex situations collaborating with multiple stakeholders and departments. Change agent with a strong passion to develop self and others in the areas of safety, process improvements, scheduling efficiency and data analytics. Highly effective, impactful influencer who leads others to action. Proven experience and track record of success in data analysis.

Overview

9
9
years of professional experience

Work History

Senior Administrative Assistant

City Of Hope National Medical Center
08.2019 - 04.2022

• Provided comprehensive administrative support to executive team, managing calendars, scheduling meetings, coordinating travel arrangements, tracking projects, research and help to remove roadblocks.
• Executed report outs for leadership on projects, work reports, and budgets utilizing Microsoft Excel and Powerpoint.
• Maintain a safety conscious work environment by staying updated on most current standards and always looking for ways to improve safety for myself and others.
• Created multiple ad-hoc reports and new processes tracking quality assurance and process.
• Efficiently prioritize tasks and delegate responsibilities, accordingly, ensuring timely completion of assignments within designated deadlines.
• Proactively seek innovative solutions in situations with ambiguous direction or limited instructions, exploring alternative approaches to achieve successful outcomes.
• Meticulously organize and schedule orientation sessions, ensuring that new Medical Oncology Physicians are introduced to company's values, culture, and policies.
• Facilitate training sessions in collaboration with subject matter experts, providing essential insights into departmental procedures, patient care protocols, and compliance requirements.
• Providing essential liaison support to a network of 32 Community Medical Oncologists spanning across Enterprise and four distinct regions.
• Process invoices and prepare expense reports.
• Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
• Kept files and records in content management systems such as MS Teams, SharePoint, EXCEL and others.
• Managed electronic records database and handled all file requests.
• Acted as backup for other employees by providing support and adapting to requirements of department.
• Provided analytical support for team to review work assignments and schedules.
• Coordinated training for new team members, overseeing onboarding details.
• Researched and analyzed data to efficiently contribute to executive reports for monthly meetings.
• Effectively lead and facilitate project meetings weekly for all projects involving all applicable stakeholders involved for project communication, progression, and completion.
• Assisted supervisory staff with management of complex calendars and to-do lists to support organization and productivity.
• Categorized and processed sensitive documents with information of a deeply personal nature.
• Supported time-tested professional relationships, working with stakeholders to facilitate communication.

Executive Assistant

Foothill Church
02.2016 - 08.2019

• Provided advanced administrative and secretarial business support for two Executive Pastors.
• Scheduled and coordinated meetings, workshops, and church events; sent out meeting notices and agendas; monitored responses for meetings.
• Handled confidential and sensitive information with discretion and tact.
• Managed schedules, events and travel plans for conferences, meetings, and seminars, as well as domestic and international trips for two executives.
• Assisted senior management with major initiatives and projects.
• Screened incoming mail, publications and other correspondence directed to management team members.
• Reconciled and processed expense reports for eight internal and field personnel.
• Maintained confidential, administrative support to executive team and members of board of directors.
• Created regular reports utilizing Microsoft excel utilizing functions such as V lookups, charts and graphs and even some pivot tables.
• Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.
• Researched, proposed, and implemented vendor agreements to decrease costs and improve services.
• Coordinated complex partnership meetings involving multiple presenters, medium number of attendees, and remote location arrangements.
• Prepared meeting agendas and briefing papers for members of board of directors and executive team.
• Conducted research to prepare, gather and proof briefing materials, agendas, and decks for executive-level meetings.
• Initiated a safety conscious work environment by implementing a safety database for different emergency events.
• Represented executive by attending meetings in executive's absence.
• Maintained daily appointment calendars for president and executive vice president.
• Transcribed, formatted, input and edited text, data, and graphics.
• Transcribed meeting minutes to support sales, business development and senior management teams.
• Responsible for executing monthly report outs to leadership and for an ad-hoc data requests that were requested.
• Monitored incoming correspondence, emails, snail mail and other publications for management members.
• Acted as point of contact for research and information gathering for two executive pastors.
• Supported human resources department in annual employee review process to manage performance merit increases.
• Developed and maintained internal client filing systems using People Soft, Salesforce, Church Community Builder, and Planning Center software.

Senior Executive Assistant

Christ’s Church of the Valley
01.2013 - 09.2015

• Delivered dynamic and exceptionally effective support to two executive pastors, ensuring seamless and efficient operations.
• Maintained daily appointment calendars for two executives.
• Engaged with personnel at all levels, including senior and executive management, as well as their assistants, fostering effective communication and collaboration.
• Distributed company-wide announcements, booked conference rooms and coordinated catering for monthly staff development meetings.
• Exhibited prompt responsiveness to phone calls, emails, and voicemails, offering comprehensive and precise answers to inquiries.
• Demonstrated exceptional initiative in coordinating and effectively communicating calendars, meetings, and travel arrangements.
• Exercised utmost discretion and safeguarded confidentiality of personal information for church members and staff, demonstrating sensitivity to their privacy needs.
• Created and sustained automated alert systems to proactively manage crucial deadlines and ensure timely action.
• Created appropriate documentation for members of board and senior leadership before meetings.
• Coordinated complex annual events involving multiple presenters, high number of global attendees and robust budget encompassing livestream production, remote location arrangements and senior executive accommodations.
• Anticipated and strategically planned meetings and needs for large projects that encompassed multiple departments.
• Researched and upgraded old office systems and brought in a new vendor that saved the organization nearly $1,400 per quarter.
• Attended multiple leadership and training conferences. I was committed to helping the office and team by implementing new and effective office operations, systems, and procedures.
• Facilitated onboarding and training of co-workers, enabling them to achieve proficiency in utilizing newly acquired database effectively.
• Supported human resources department in annual employee review process to manage performance merit increases.
• Complied with special requests from board members for research, assistance, and travel arrangements.
• Monitored incoming correspondence, emails, mail, and other publications for executive members.
• Transcribed meeting minutes to support ministry development and department teams.

Education

Some College (No Degree) - Architecture

Cal Poly University
Pomona, CA

High School Diploma -

San Dimas High School
San Dimas, CA
06.2004

Skills

  • Reading Comprehension
  • Schedule Management
  • Accounting Skills
  • Document and File Management
  • Records Management Systems
  • Project Management
  • CRM Software
  • Executive Support
  • Administrative and Clerical Support
  • Prioritization
  • Staff Orientation and Training

Timeline

Senior Administrative Assistant

City Of Hope National Medical Center
08.2019 - 04.2022

Executive Assistant

Foothill Church
02.2016 - 08.2019

Senior Executive Assistant

Christ’s Church of the Valley
01.2013 - 09.2015

Some College (No Degree) - Architecture

Cal Poly University

High School Diploma -

San Dimas High School
Amanda McReynolds