Amanda Meadows
Rockwood,TN
Summary
Driver Manager with a proven track record at Roane Transportation Services, enhancing customer satisfaction and driver performance through effective training and strong relationship building. Skilled in logistics coordination and safety compliance, I excel in optimizing delivery schedules and fostering teamwork, resulting in improved operational efficiency and reduced safety incidents.
Overview
6
6
years of professional experience
Work History
Driver Manger
Roane Transportation Services
05.2023 - Current
- Increased customer satisfaction by addressing concerns promptly and providing regular updates on delivery status.
- Maintained accurate records of driver hours, vehicle maintenance, and fuel costs for thorough fleet management.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Enhanced driver performance by implementing effective training programs and coaching sessions.
- Reduced accidents and safety incidents through rigorous monitoring of driver behavior and adherence to safety protocols.
- Counseled drivers on violations of company policy or service standards to improve performance.
- Evaluated driver performance regularly using a combination of objective metrics and direct observation, providing constructive feedback to support professional growth.
- Developed strong relationships with clients through consistent communication and excellent service, resulting in repeat business.
- Coordinated with drivers to organize timely pickup and delivery.
- Coordinated closely with warehousing teams to ensure smooth transitions between loading docks and vehicles during peak periods.
- Streamlined route planning with the use of GPS navigation software, optimizing schedules for maximum efficiency.
- Created contingency plans for unforeseen delays or changes in route conditions, minimizing disruptions to scheduled deliveries.
- Addressed equipment breakdowns promptly by coordinating with repair shops and maintaining a database of trusted vendors.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Organized records of vehicles, schedules and completed orders.
- Tracked production and quality control systems to proactively identify deficiencies.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Production Coordinator
Mars Wrigley Confectionery
03.2019 - 05.2023
- Provided hands-on support during peak production periods, assisting teams in meeting tight deadlines.
- Coordinated with production team to support productivity targets and deadline management.
- Monitored and tracked progress of all production tasks for on-time delivery.
- Coordinated communication between departments, fostering a collaborative work environment.
- Streamlined workflow processes, enhancing overall team performance and output quality.
- Created and maintained detailed reports and schedules of all production tasks.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Oversaw quality control procedures throughout the production process to ensure consistent product outputs.
- Boosted team productivity, assigning tasks according to individual strengths and capabilities.
- Managed inventory and supply chain functions for production materials and equipment.
Education
High School Diploma -
SandRock High School
Leesburg, AL05.2003
Skills
- Customer service
- Strong leadership qualities
- Empathy and patience
- Active listening
- Effective communication
- Safety procedures
- Logistics coordination experience
- Team building
- Driver scheduling
- Conflict resolution techniques
- Safety compliance awareness
- Improvement planning
- Delivery scheduling
- Route management
- Driver coordination
- Vehicle maintenance coordination
- Safety issues monitoring
- Stress management techniques
- Team building expertise
- Strong leadership
- Teamwork and collaboration
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Organizational skills
- Relationship building
- Data entry
- Work Planning and Prioritization
- Professionalism
Timeline
Driver Manger
Roane Transportation Services
05.2023 - Current
Production Coordinator
Mars Wrigley Confectionery
03.2019 - 05.2023
High School Diploma -
SandRock High School
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