Hi, I’m
Amanda Medina
Ocala,FL
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
14
years of professional experience
Work History
WalmartBentonville, AR
Store Project Coach
11.2021 - 07.2022
Job overview
- Adhered to budget requirements with excellent planning and consistent expense monitoring.
- Reported regularly to managers on project budget, progress and technical problems.
- Maintained open communication by presenting regular updates on project status to customers.
- Maintained energy and enthusiasm in fast-paced environment.
- Used coordination and planning skills to achieve results according to schedule.
- Developed team communications and information for meetings.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
WalmartKissimmee, FL
Retail Store Lead
05.2020 - 11.2021
Job overview
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Cross-trained existing employees to maximize team agility and performance.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Accomplished multiple tasks within established timeframes.
- Supervised labor costs and departmental expenses to remain in line with budget.
- Introduced new methods, practices and systems to reduce turnaround time.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Managed avg of 350 employees, sales class over 100million dollar store.
WalmartSt. Cloud, FL
Store Manager
03.2019 - 05.2020
Job overview
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Introduced new methods, practices and systems to reduce turnaround time.
- Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
- Evaluated suppliers to maintain cost controls and improve operations.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Managed inventory control, cash control and store opening and closing procedures.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Optimized store displays and appearance via strategic merchandising.
- Managed 300 employees sales class over 100million
WalmartKissimmee, FL
Co-Manager
04.2017 - 03.2019
Job overview
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Walked through store areas everyday to identify and proactively resolve issues negatively impacting operations.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Hired, trained and evaluated personnel in sales and marketing.
- Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Rotated merchandise and displays to feature new products and promotions.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
- Bolstered sales volume by implementing incentive program and initiating advanced employee training.
- Managed 600 employees sales class over 150million
WalmartSt. Cloud, FL
Co-Manager
08.2016 - 04.2017
Job overview
- Exhibited excellent people skills during interaction with employees and customers.
- Trained and developed new employees for ease of transition into team.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Trained team members in successful strategies to meet operational and sales targets.
- Completed daily paperwork and computer entry of sales data as established by management.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Cultivated customer loyalty to enhance retention by delivering outstanding service.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
- Managed controllable P&L line items to improve margins.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Managed 300 employees sales class over 100 million
WalmartMelbourne Beach, FL
Co- Manager
02.2015 - 04.2016
Job overview
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Achieved recognition for contribution to store success by optimizing sales.
- Increased sales by driving operational efficiencies and building excellent customer rapport.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
- Managed 250 employees sales class less then 80-100 million
WalmartKissimmee, FL
Assistant Manager
07.2008 - 02.2015
Job overview
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Achieved recognition for contribution to store success by optimizing sales.
- Increased sales revenues by promoting complementary products and educating customers about store promotions.
- Reduced financial discrepancies by monitoring credit card sales and deposits.
- Completed store opening and closing procedures by counting drawers and managing security.
- Coordinated office operations and kept store in compliance with company standards.
- Reviewed and analyzed operational records and reports to project sales and determine profitability.
- Used multiple apps to keep track of sale's team performance metrics.
- Managed 150 associates sales class 100 million
Education
Gateway High SchoolKissimmee, FL
High School Diploma
06.2001
Skills
- Standard Operating Procedures Understanding
- Management Training
- Employee Coaching and Motivation
- Leadership
- Staff Management
- Managing Terminations
- Corporate Communications
- Driving Results
- Operational Systems
- Complex Problem-Solving
- Conflict Resolution
- Adaptable and Flexible
Accomplishments
2009- collaborated with HO scheduling team to implementation the new scheduling operating system for the Stores, I created the schedules and helped transition 350 employees and 25 managers to the new system. I set best practice standards on rollout.
2012-2019-Traveled from Store to Store teaching and training on reducing freight flow,cleaning up stores and setting expectations for areas of the store.
2017-Open Brand new store trained over 600 employees and was store of the year for 2018 for best overall sales performance customer interaction inventory and Profit.
Store was 2.2miles from Disney.
Languages
spanish
Professional Working
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Store Project Coach
Walmart
11.2021 - 07.2022
Retail Store Lead
Walmart
05.2020 - 11.2021
Store Manager
Walmart
03.2019 - 05.2020
Co-Manager
Walmart
04.2017 - 03.2019
Co-Manager
Walmart
08.2016 - 04.2017
Co- Manager
Walmart
02.2015 - 04.2016
Assistant Manager
Walmart
07.2008 - 02.2015
Gateway High School
High School Diploma
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