Amanda Medina
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Server
Denny's
05.2022 - Current
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Hostess
Guadalajara Grill
09.2023 - 01.2024
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Streamlined check-in process for large groups or events by implementing a pre-registration system.
- Supported restaurant marketing efforts by promoting upcoming events or specials to guests as appropriate.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Store Associate
CVS Pharmacy
05.2022 - 10.2023
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Processed returns and exchanges efficiently, adhering to company policies and procedures.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
Education
Bachelor of Science - Kinesiology
Citrus College
Glendora, CA06.2028
Diploma -
South El Monte High School
South El Monte, CA06.2023
Skills
- Reservations Management
- Customer Service
- Guest Engagement
- Interactive Communication Skills
- Reservation Management
- Front-Of-House Display Creation
- Guest Relations
- Reservation Coordination
- Strong interpersonal skills
- Promotional awareness
- Exceptional communication
- Patience and empathy
- Time management
- Detail-oriented
- Active listening
- Positive attitude
- Cash handling
- Effective multitasking
- Staff Coordination
- Customer-Oriented
- Attention to Detail
- Team Player
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Hostess
Guadalajara Grill
09.2023 - 01.2024
Server
Denny's
05.2022 - Current
Store Associate
CVS Pharmacy
05.2022 - 10.2023
Bachelor of Science - Kinesiology
Citrus College
Diploma -
South El Monte High School