Overview
Work History
Education
Skills
Timeline
Generic

Amanda Melendez

Santa Ana,CA

Overview

17
17
years of professional experience

Work History

Master Esthetician/ Owner

Moon Phase Skincare Studio
09.2021 - Current

Lead Esthetician/ Spa Manager

Lemon and Honey Day Spa
04.2015 - 07.2021
  • Analyzed skin condition and made appropriate product recommendations.
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality.
  • Advised clients on proper home-care regimens.
  • Fostered friendly, warm, and exceptional customer experience.
  • Recommended retail products for at-home use.
  • Developed customized facial treatments for individual clients to address specific skin care needs.
  • Recommended and performed microdermabrasion, peels and hydrafacial services.
  • Resolved customer complaints and facilitated conflict resolutions.
  • Coached and trained employees in all modalities and services
  • Ran daily meetings and motivated employees to fulfill daily goals.
  • Managed spa coordinator and spa policies.

Esthetician

Ambiance Med Spa
09.2011 - 04.2015
  • Fostered friendly, warm, and exceptional customer experience.
  • Advised clients on proper home-care regimens.
  • Created repeat business by developing long-term relationships with regular customers.
  • Discussed procedures and treatment options with clients.
  • Recommended and performed microdermabrasion, peels and waxing services.
  • Upheld spa protocols and procedures
  • Helped cover front desk duties and room turnover

Esthetician

Inspa
02.2009 - 04.2011
  • Fostered friendly, warm, and exceptional customer experience.
  • Advised clients on proper home-care regimens.
  • Analyzed skin condition and made appropriate product and service recommendations.
  • Educated patients on treatment options.
  • Recommended retail products for at-home use.
  • Developed customized facial treatments for individual clients to address specific skin care needs.
  • Recommended and performed microdermabrasion, peels and waxing services.

Cosmetic Beauty Advisor Kiehl’s

Bloomingdale's Department Store
10.2007 - 01.2009
  • Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Processed payments, entering sales in register for prompt customer service.
  • Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
  • Met sales goals both personally and as a team.

Education

Esthetician License -

Santiago Canyon College
Orange, CA
2000

High School -

Villa Park High School
Villa Park, CA
1998

Skills

  • Spa retail sales
  • Chemical facial peels
  • Proficient in eyebrow and lash tinting
  • Advanced facials specialist
  • Hydrafacial
  • Facial cupping
  • Gua sha
  • Advanced facial techniques

Timeline

Master Esthetician/ Owner

Moon Phase Skincare Studio
09.2021 - Current

Lead Esthetician/ Spa Manager

Lemon and Honey Day Spa
04.2015 - 07.2021

Esthetician

Ambiance Med Spa
09.2011 - 04.2015

Esthetician

Inspa
02.2009 - 04.2011

Cosmetic Beauty Advisor Kiehl’s

Bloomingdale's Department Store
10.2007 - 01.2009

Esthetician License -

Santiago Canyon College

High School -

Villa Park High School

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Amanda Melendez