Amanda Melesio
Des Plaines,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
School Monitor
River Trails School District 26
Mount Prospect, Illinois
08.2022 - Current
- Actively participated in meetings related to student safety initiatives or programs.
- Utilized technology such as security cameras or radios to monitor activity within the building.
- Performed daily check-ins at designated locations around the school campus.
- Accompanied classes on field trips as needed while ensuring adherence to all safety protocols.
- Ensured safety of students by monitoring hallways, playgrounds, and classrooms.
- Supervised student activities to ensure compliance with school rules and regulations.
- Responded to emergency situations in a timely manner and followed established procedures.
- Provided support for special needs students during lunchtime, recess, and other times throughout the day.
- Reported incidents or violations of school policy to administration immediately upon observation.
- Maintained order in the cafeteria by ensuring that all students were following proper etiquette and guidelines.
- Provided guidance and encouragement to students who may be struggling academically or socially.
- Worked collaboratively with teachers, administrators, counselors, and other staff members.
- Communicated with other teachers and school administrators to build professional relationships.
- Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
- Taught daily life skills and behaviors to students to build practical knowledge.
- Organized classroom spaces to meet students' learning needs and smoothly manage planned activities.
- Planned and supervised games and other recreational activities for students.
- Attended in-services, workshops and seminars.
- Instructed students on usage and care of equipment to prevent injuries.
Youth Care Specialist
Maryville Academy
Des Plaines, Illinois
06.2023 - 04.2024
- Developed and implemented individualized behavior plans for youth, based on their needs.
- Monitored clients' progress in order to adjust treatment plans when necessary.
- Provided crisis intervention and de-escalation techniques to address challenging behaviors.
- Facilitated group activities designed to teach life skills, such as communication, problem solving and conflict resolution.
- Maintained accurate records of client interactions and progress towards goals.
- Conducted assessments of adolescents in order to identify mental health issues or risk factors.
- Collaborated with other professionals, such as social workers and teachers, to coordinate services for the youth.
- Provided guidance and support to help young people make positive lifestyle choices.
- Assisted clients in developing coping strategies for dealing with difficult situations.
- Engaged in recreational activities with clients in order to build relationships and trust.
- Created a safe environment where youth could express themselves freely without judgement or criticism.
- Delivered individual counseling sessions focused on helping young people develop self-esteem and resilience.
- Transported clients to appointments or outings using agency vehicles when required.
- Provided emotional support during times of distress or difficulty.
- Advocates on behalf of youth when interacting with external agencies or organizations.
- Participated in team meetings to discuss client progress, assess service delivery methods and plan future interventions.
- Organized events that promoted healthy lifestyles among at-risk youths.
- Maintained confidentiality regarding all aspects of client information.
- Supported youth with nurturing and caring assistance focused on empowering and positive independence.
- Followed treatment guidelines and intervened in crisis situations.
- Achieved established program plan goals by developing and maintaining effective working relationships with staff, court officials, and educators.
- Completed formal and informal assessments to identify special needs.
- Monitored activities and maintained safe living and learning environment for youth to thrive.
- Encouraged completion of daily chores and personal hygiene practices.
- Established and maintained environment, encouraging teamwork, collaboration and ethical behavior.
- Reported incidents that negatively affected child safety.
- Mentored and supported young people through collaborative activities and social programs.
- Supported and encouraged academic performance to help youth achieve educational goals.
- Supervised youth recreational activities and facilitated workshops surrounding self-development, education and employment.
- Oversaw daily routines of youth in placement and delivered services related to basic human needs.
- Maintained cleanliness of youth facilities and rooms.
- Documented child progress, reporting extreme changes in behavior.
- Utilized vehicles to transport youth to and from school, appointments and outings.
- Managed medication distribution under the guidance of healthcare professionals.
- Provided crisis intervention and support during emotional or behavioral incidents.
- Participated in team meetings to discuss progress and challenges of youths in care.
- Conducted group sessions on topics such as substance abuse prevention and healthy relationships.
Contact Tracer
Dupage health department
Des Plaines, Illinois
08.2019 - 03.2022
- Assessed the risk of transmission by determining the type of contact, duration, and frequency of contact between index cases and their contacts.
- Provided guidance to contacts on when and how to quarantine or self-isolate in order to prevent further spread of infection.
- Conducted telephone interviews with individuals who tested positive for COVID-19 and collected information about their close contacts.
- Recorded data from case investigations into a secure database system.
- Developed strategies for engaging hard-to-reach populations in contact tracing activities.
- Collaborated with local health departments and community organizations to promote awareness of contact tracing efforts.
- Identified appropriate resources for individuals who have been exposed or infected with COVID-19.
- Trained new staff members on contact tracing procedures and protocols.
- Maintained up-to-date knowledge of state and federal regulations related to contact tracing activities.
- Participated in weekly meetings with public health officials to discuss best practices for contact tracing operations.
- Developed effective communication strategies for providing accurate information about COVID-19 exposure risks and prevention measures to the public.
- Utilized technology platforms such as text messaging, email, phone calls, video conferencing. to conduct follow ups with contacts regarding quarantine and isolation status.
- Analyzed data from contact tracing activities to assess trends in transmission rates within communities.
- Adhered strictly to privacy laws and regulations when collecting personal information from contacts during case investigations.
- Reported serious incidents or violations of policy immediately upon discovery according to established protocol.
- Engaged in active listening techniques while interviewing contacts in order to provide support throughout the process.
- Created detailed reports summarizing findings from individual case investigations.
- Monitored progress of contacts throughout the course of their quarantine and isolation period.
- Provided counseling services as needed to help individuals cope with stress associated with being contacted by a tracer.
- Assisted other team members as needed throughout various stages of the contact tracing process.
- Followed set protocol for contacting assigned newly diagnosed COVID-19 case patients and documented contact attempts and timeframes.
- Explained importance of contact tracing to prevent disease transmission and keep communities healthy.
- Completed data entry to facilitate case interview and elicited close contacts into designated system immediately after obtaining.
- Leveraged scripted template to guide interview process, ask required questions and conduct interactions with professionalism and empathy.
- Answered calls and interacted with community members to provide information on advocacy services.
- Educated clients on options to assist in making informed decisions.
- Provided information to access financial assistance, legal aid or housing.
- Created and oversaw training courses focused on team and community education.
- Notified individuals regarding appointment follow-ups and referrals and provided transportation to appointments.
- Delivered healthy living and disease management information to specific population groups.
- Advised on policy development and assisted in community program implementation.
- Helped people enroll in programs, arrange transportation and coordinate paperwork.
- Assisted individuals with navigating health care systems, appointments and classes.
Education
Some College (No Degree) - Human Services
Oakton Community College
Des Plaines, ILSkills
- De-Escalation Techniques
- School policies understanding
- Child Supervision
- Classroom Management
- Lesson preparation
- Record-keeping
- Emotional Intelligence
- Differentiated Instruction
- Promoting Social and Emotional Development
- Multitasking
- Computer and Microsoft Office Skills
- Experience with Diverse Student Populations
- Nonviolent Crisis Intervention
- Time management abilities
- Cultural Sensitivity
- Reliability
- Problem-Solving
- Art education
- Hands-on learning
- Interpersonal Skills
- Interpersonal Communication
- CPR Certified
- Collaborative and Team-Oriented
- Conflict Resolution
- Child Safety
- Task Prioritization
- Active Listening
- Nonviolent Crisis Intervention (NVCI)
- Written Communication
- Child Development
- Professionalism
- Strong Work Ethic and Dependable
- Tutor student
- Goal Setting
- Excellent Communication
- Team Collaboration
- Professional Demeanor
- Small Group Support and Assistance
- Adaptability and Flexibility
- Teamwork and Collaboration
- Relationship Building
- Attention to Detail
- Special Needs Support
- Effective Communication
- Reinforcing Learning Concepts
- Student assessment
- Interactive Learning
- Organization
- Instructional Materials Creation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Youth Care Specialist
Maryville Academy
06.2023 - 04.2024
School Monitor
River Trails School District 26
08.2022 - Current
Contact Tracer
Dupage health department
08.2019 - 03.2022
Some College (No Degree) - Human Services
Oakton Community College
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