Amanda Menkveld

• Conducted data entry of patient information into computer systems with high accuracy.
• Coordinated mailings of promotional materials and correspondence to enhance customer outreach.
• Organized filing system for customer records to improve accessibility and efficiency.
• Monitored customer accounts for overdue payments and discrepancies to ensure timely resolution.
• Managed inventory levels for office supplies, maintaining optimal stock at all times.
• Answered incoming calls, responded to voicemails, and transferred calls to appropriate personnel.
• Scheduled appointments for clients and staff while accommodating last-minute changes.
• Provided administrative support to management team as required.

• Crafted job descriptions and postings to attract qualified applicants.
• Conducted comprehensive interviews with top candidates to evaluate skills and fit.
• Sourced and screened candidates, managing pipelines for open positions.
• Ensured adherence to federal, state, and local employment laws.
• Collaborated with hiring managers to clarify position requirements.
• Generated reports on key recruitment metrics, including time-to-fill and cost-per-hire.
• Explained job duties, compensation, and benefits to potential candidates.

• Met merchandising standards by maintaining stocked shelves and faced products.
  Encouraged additional purchases by suggesting relevant items to customers.
  Operated cash register and POS for efficient handling of purchases, refunds, and exchanges.
  Promoted store credit card benefits to drive customer loyalty and repeat business.
  Greeted customers warmly, providing assistance and personalized product advice.
  Maintained knowledge of store policies on payments, returns, exchanges, and security practices.
  Resolved customer complaints with exceptional service and professionalism.
  Kept work area organized and free from clutter at all times.

• Sorted pallets and containers, transporting items to sales floor for stocking.
  Maintained clean and presentable work areas, stocking shelves during store hours.
  Assisted in merchandising, managing display maintenance, and executing floor moves.
  Inspected incoming shipments for damages prior to shelving.
  Operated scanning equipment efficiently during receipt processing activities.

Operated cash register and POS systems to process purchases, refunds, and exchanges efficiently.
Maintained merchandising standards by ensuring store was stocked and products were faced.
Encouraged additional customer purchases through effective product suggestions.
Assisted customers with product selection to enhance satisfaction levels.
Organized merchandise displays to increase customer engagement and interest.
Resolved conflicts from incorrect orders or damaged goods promptly and professionally.
Performed cash register operations accurately in compliance with company guidelines.

• Participated in regular meetings with senior leadership to update on team progress.
• Developed strategies for effective problem-solving and conflict resolution among team members.
• Collaborated with departments to align goals and objectives across teams.
• Conducted performance reviews to assess individual progress and establish clear expectations.
• Ensured compliance with safety regulations while maintaining a positive work environment.
• Resolved customer complaints effectively, upholding high standards of service.
• Monitored daily workflow and coordinated team activities to optimize project completion.
• Mentored new employees on machine operations and safety procedures.