Amanda Merigris
Slatington,PA
Summary
Highly organized Front Desk Coordinator with excellent clerical abilities and friendly demeanor. Superior computer skills and workplace focus. Prepared to bring years of experience and proficiency.
Overview
9
9
years of professional experience
Work History
Front Desk Coordinator
St. Luke's
07.2022 - Current
- Greets guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answers multi-line phone system and assist, transfers callers to appropriate department or staff member.
- Verifies patient demographic information, make copies of documentation and directs to provided information.
- Verifies patient's insurance information.
- Schedules appointments considering patient needs and utilizing the clinic time efficiently.
- Processes pre-certifications/authorizations depending on special requirements of patients insurance company.
- Communicates and scheduling problems to Department Manager.
- Confirms appointments and maintains a full department schedule.
- Receive cash, check, or credit card transactions and maintain payment records accurately.
- Distributes all mail to clinic staff.
- Processes requests for release of information in accordance with policies sent forth by Medical Records Department.
Staffing Coordinator Administrative Assistant
Fellowship Community
04.2016 - 07.2022
- Completed human resource operational requirements by scheduling and assisting with new hire orientation.
- Collaborated with manager to determine department's short and long-term hiring needs.
- Filled staffing vacancies and developed schedules to guarantee sufficient shift coverage.
- Maintained accurate attendance records and assisted with disciplinary processes in cases of excessive absences or tardiness.
- Reviewed and adjudicated requests for PTO, vacation, maternity leave and both paid and unpaid leaves of absences.
- Maintained payroll information by calculating, collecting, and entering data.
- Answered phone promptly and directed calls accordingly.
- Sorted, received, and distributed mail correspondence between nursing floors and personnel.
- Faxed, scanned, made copies and printed all necessary documents.
- Scheduled facility tours for potential new residents.
Admistrative Assistant
Big Boys Hydraulics
02.2014 - 05.2016
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Operated telephone switchboard.
- Greeted customers entering shop and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Northwestern High School
New Tripoli, PA06.2015
High School Diploma -
Lehigh Career And Technical Institute
Schnecksville, PA2015
Skills
- Clinical Staffing
- Time Keeping
- Customer Interactions
- Filing Systems
- Medical Records
- New Hire Training
- Conference and Meeting Planning
- Automated Telephone Systems
- Documentation Abilities
- Administrative Support
- Data Entry
- Clerical Support
- Appointment Scheduling
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Coordinator
St. Luke's
07.2022 - Current
Staffing Coordinator Administrative Assistant
Fellowship Community
04.2016 - 07.2022
Admistrative Assistant
Big Boys Hydraulics
02.2014 - 05.2016
Northwestern High School
High School Diploma -
Lehigh Career And Technical Institute