Amanda Miles
Kingsland,GA
Summary
Medical professional offering 17 years of experience in healthcare environments. Promotes strong work ethic, dedication, superior time-management skills, compassionate bedside manner and astute observational ability.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Recovery Specialist
Starting Point Behavioral Healthcare
Yulee, FL
11.2022 - Current
- Provided crisis intervention services when needed during times of distress or uncertainty.
- Created an atmosphere of trust and respect while maintaining professional boundaries with clients.
- Provided support to individuals in recovery from substance abuse and other mental health issues.
Assistant Store Manager
Goodwill Industries
05.2016 - 10.2018
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Supervised cash handling processes to ensure accuracy of transactions.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Coached and developed store associates through formal and informal interactions.
Team Leader certified nurse's assistant
South Davis Hospital
04.2014 - 05.2016
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Ensured compliance with all safety regulations in the workplace.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
Team lead Certified nurse's assistant
Rocky mountain nursing care
Cearfield, Ut
01.2012 - 04.2014
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Assisted in the delivery of patient care services as delegated by the RN Case Manager or other healthcare professionals.
- Performed personal hygiene activities such as bathing, grooming, dressing and undressing and toileting assistance.
Education
Associate - Clinical Research Coordinator
Florida State College At Jacksonville
05-2025
Skills
- Resource Navigation
- Substance Abuse Knowledge
- Boundary Setting
- Interpersonal Relationships
- Performance Improvement
- Peer Mentoring
- Role Modeling
- Academic Support
- Medical terminology knowledge
- Electronic Charting
- Patient Lifting
- Patient-focused care
- Infection control procedures
Certification
- Certified Nursing Assistant (CNA), 05/01/2012 - Present #CNA337364
- CPR/BLS, 05/01/19, 05/01/21
- First Aid Certification
- Certified Recovery Peer Specialist, 07/01/23 - Present
Personal Information
Title: Clinical research coordinator
Accomplishments
- National honors society at FSCJ
- Promoted quickly at multiple previous jobs
Timeline
Certified Recovery Specialist
Starting Point Behavioral Healthcare
11.2022 - Current
Assistant Store Manager
Goodwill Industries
05.2016 - 10.2018
Team Leader certified nurse's assistant
South Davis Hospital
04.2014 - 05.2016
Team lead Certified nurse's assistant
Rocky mountain nursing care
01.2012 - 04.2014
Associate - Clinical Research Coordinator
Florida State College At Jacksonville
- Certified Nursing Assistant (CNA), 05/01/2012 - Present #CNA337364
- CPR/BLS, 05/01/19, 05/01/21
- First Aid Certification
- Certified Recovery Peer Specialist, 07/01/23 - Present
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