Summary
Overview
Work History
Education
Timeline
Generic

Amanda Milewski

New Britain,CT

Summary

Dedicated professional with extensive experience in child care and customer service, including a role at EmblemHealth. Proven ability in relationship building and emotional support, fostering positive environments for social skill development. Skilled in early childhood education and CPR training, enhancing child growth and ensuring safety and well-being.

Overview

12
12
years of professional experience

Work History

Private Nanny

Family Members
06.2013 - Current
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Built positive and nurturing environments to support child social and emotional growth.

Medicare Customer Service Representative

EmblemHealth
11.2023 - 11.2024
  • Enhanced customer satisfaction by efficiently addressing and resolving Medicare-related inquiries.
  • Provided exceptional support to Medicare beneficiaries, guiding them through coverage options and plan details.
  • Managed a high volume of inbound calls, adeptly navigating multiple systems while maintaining focus on customer needs.
  • Maintained strong working knowledge of Medicare regulations, ensuring accurate information dissemination to clients.

Paraprofessional

CSDNB
08.2021 - 08.2023
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.

CNA

Apple Rehab
01.2018 - 03.2020
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.

Education

CNA

Paraprofessional

Associate Of General Studies -

Middlesex Community College
Middletown CT

Associate Of General Studies - Hairdressing

Ec Goodwin
New Britain, CT
06.2016

Timeline

Medicare Customer Service Representative

EmblemHealth
11.2023 - 11.2024

Paraprofessional

CSDNB
08.2021 - 08.2023

CNA

Apple Rehab
01.2018 - 03.2020

Private Nanny

Family Members
06.2013 - Current

CNA

Paraprofessional

Associate Of General Studies -

Middlesex Community College

Associate Of General Studies - Hairdressing

Ec Goodwin
Amanda Milewski