Amanda Miller
Glenside,PA
Summary
Focused Medical Assistant motivated to deliver seamless and pleasant healthcare experience to patients. Recognized for exceptional organizational and leadership skills. Strong ability to communicate clearly and effectively to patients and staff.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Clinical Lead/Medical Assistant/Phlebotomist
Dinesen And Associates, Doylestown, PA
04.2007 - 12.2023
- Organize charts, documents and supplies to maintain team efficiency
- Conduct patient interviews to gather health history, vital signs and information about current medical issues
- Phlebotomy, Injections, Vaccines, Lab Processing including but not limited to Pap, Pathology, Urinalysis, Timed Fertility testing
- Triage phone nursing
- Clinical super user for EMR
- Assist physicians by preparing patients for procedures
- Check patients in, collect and verified insurance information, compile new patient forms, schedule appointments and update patient files
- Perform front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies
- Maintain clean and organized work area with adequate supplies and reagents
- Sterilize medical equipment after each procedure
- Track and manage inventory for exam rooms and maintained vaccine and expiration logs
- Improved patient care and daily task efficiency resulting in smoother operations
- Keep facility stocked with necessary supplies, equipment and instruments
- Educate patients about medications, procedures and physician's instructions
- Coordinate and execute proper medical waste disposal.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Medical Assistant
GCSF Ob/Gyn Associates, Willow Grove, PA
06.2003 - 04.2007
- Head Office Nurse in Satellite office
- Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary
- Sterilization of instruments
- Knowledge of Prenatal Vitamins and all forms of contraception including inventory of Sample closet
- Knowledge and understanding of diagnosis coding, insurance companies and eligibility
- Performed front desk duties, including answering phones, scheduling appointments, processing payments, checking patients in and or out
- Non-Stress testing.
Education
Diploma - Medical Assistant/Phlebotomy
CHI Institute
Southampton, PA05.2002
High School Diploma -
Abington High School
Abington, PA1997
Skills
- HIPAA compliance
- Venipuncture and Phlebotomy
- Advanced anatomy knowledge
- Medical Terminology
- Attention to Detail
- Team Collaboration
Certification
- NCCT Certification
- CPR certification
- First Aid Certification
- American Heart Association
Timeline
Clinical Lead/Medical Assistant/Phlebotomist
Dinesen And Associates, Doylestown, PA
04.2007 - 12.2023
Medical Assistant
GCSF Ob/Gyn Associates, Willow Grove, PA
06.2003 - 04.2007
Diploma - Medical Assistant/Phlebotomy
CHI Institute
High School Diploma -
Abington High School