Amanda Miller
Noblesville,IN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Epic Analyst
University Of Virginia Health
04.2023 - Current
- Maintained strong customer relationships and met service level expectations for supported services.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Helped support Mammography Module
- Lead Upgrade and Testing Analyst
- Lead Data Courier Analyst
- Project Manager for Scheduling Optimization Project
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Imaging Systems Analyst
Community Health Network
11.2018 - 04.2023
- Epic implementation and build analyst for Radiant
- Exporting results from Phillips I-site PACS System to EPIC EMR and working with interfaces
- Training end-users and designing programs to improve management of the EPIC radiant systems
- Developing and planning strategies, and providing technical support for end users and radiologists
- Managing the storage of all received digital images from a variety of sources to maintain routing solutions for diagnostic images through Power share
- Able to manage multiple projects and project management
- Work orders and ticket troubleshooting
- EPIC upgrades and Nova notes
- Lead decision support analyst
- Testing lead analyst for Radiant application
- EPIC EMR build analyst
- Experience with Phillips Intellispace PACS system and Phillips modalities
- Power scribe Super user.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
Supervisor of Cardiovascular Services/ PACS Administrator
Riverview Health
04.2012 - 01.2018
- Add and remove programs from PACS as needed according to needs of physicians
- Coordinate with cardiologist and troubleshoot systems of everyday activities of PACS system
- Responsible for maintaining the continuity of flow of McKesson CPACS
- PACS Administrator for McKesson Cardiology PACS and EPIC electronic medical record system
- Oversee all reading stations for cardiology PACS systems
- Manages worklists for radiology and cardiology workflow, merged studies, masked images
- Implemented and maintained application protocols and workflow as well as developed protocols exams
- Provide support to remote and ancillary workstations, add, and remove programs as well as recommend changes to improve PACS unit
- Analyze user’s processes and ensure optimal utilization of PACS system, always provide support to all providers and users of PACS system
- Quality Assurance
- Familiar with DICOM and HL7 for modality interfacing
- Oversee activities of vendors in all phases from demos to installation and implementation of new systems
- Worked with Xcelera, McKesson, EPIC and Centricity operating systems
- Handled service requests, and escalation on servers and PACS systems
- Exporting results from PACS System to EPIC EMR and working with interfaces
- Understanding of Modality worklists integration with PACS /HER
Echocardiography Technologist
Community Health Network
05.2008 - 01.2012
- Stayed PRN as Echo Technologist until 2018 when transferred into IT
- Inpatient and Outpatient Echocardiograms
- Performed pediatric Echocardiograms on IP, OP and in NICU
- Transesophageal Echocardiograms IP and OP as well as in the OR
- Experience in Cath lab with procedures and proper sterile technique
- Pharmacological stress testing and exercise stress testing stress Echocardiograms
- Accreditation for ICAEL.
Education
Bachelor of Science - Exercise Physiology
Indiana State University
Terre Haute, IN12.2000
Skills
- Build analyst
- Project management
- Build implementation
- User interface understanding and network configuration
- Quality assurance
- Project Documentation
- Client Relations
Certification
- EPIC RADIANT
- EPIC Breast imaging badge
- Epic data courier
- Ardms
- Licensed nuclear medicine technologist
- Cpr
- Acls
Timeline
Senior Epic Analyst
University Of Virginia Health
04.2023 - Current
Imaging Systems Analyst
Community Health Network
11.2018 - 04.2023
Supervisor of Cardiovascular Services/ PACS Administrator
Riverview Health
04.2012 - 01.2018
Echocardiography Technologist
Community Health Network
05.2008 - 01.2012
Bachelor of Science - Exercise Physiology
Indiana State University
- EPIC RADIANT
- EPIC Breast imaging badge
- Epic data courier
- Ardms
- Licensed nuclear medicine technologist
- Cpr
- Acls
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