Amanda Miller

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Trained and motivated employees to perform daily business functions.
• Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Established foundational processes for business operations.
• Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
• Managed approximately 30 incoming calls, emails and faxes per day from customers.'

• Monitored client progress to provide continued guidance and consistent feedback to families.
• Improved client communication skills through the use of evidence-based practices and techniques.
• Enhanced client progress by implementing individualized behavior intervention plans.
• Provided direct support during community outings, facilitating appropriate social interactions among peers while practicing newly acquired skills within real-world contexts.
• Assessed client progress regularly, adjusting intervention strategies as needed to ensure continued growth and development.
• Trained clients to apply appropriate social skills and behavior modification techniques.
• Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
• Worked as part of collaborative team to address changing needs of children and families.
• Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.

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• Performed routine quality control and safety checks on all equipment.
• Recorded client data on hemodialysis flow chart.
• Monitored patients throughout the dialysis process, quickly identifying and addressing any complications or concerns.
• Increased patient satisfaction ratings through consistent delivery of empathetic and compassionate care during each visit to the clinic.
• Cleaned and connected fistulas, grafts and catheters to prevent infection.
• Cleaned and disinfected hemodialysis machines, chairs, trays, room and equipment.
• Performed vascular access site assessments prior to each treatment session, reducing potential risks associated with needle placement.
• Enhanced patient comfort during dialysis procedures through attentive care and proper positioning.
• Set-up equipment for dialysis and primed dialyzer in preparation for use.