- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Animal Care
- Reading
- Hiking
- Video Gaming
- Historical Exploration
- Mindfulness Practices
- Avid Reader
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Gardening
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Dancing
- Youth Development Programs
Amanda Miller
Flemington
Summary
Highly driven, adaptable, and hard-working employee ready to tackle workplace challenges. Demonstrates exceptional adaptability and flexibility, consistently going above and beyond in every situation. Takes great pride in delivering high-quality work, always striving for excellence. Offers over 15 years of customer service and hands-on experience in various positions, showcasing unparalleled expertise and flexibility. Values collaboration and eagerly learns from colleagues and constituents, maintaining a positive energy and can-do attitude. Hiring a dedicated professional who always puts her best foot forward and keeps her eyes on the prize.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Waitress/Cashier
TGI Fridays
01.2016 - 01.2017
- Provided stellar customer service to those sat in my section
- Maintained a clean, germ free environment for diners
- Managed multiple tables while also maintaining FOH duties
- Handled cash, credit, gift cards and split checks
- Maintained a positive and customer centered attitude
- Managed multiple tasks at once with ease
Preschool Teacher Assistant
The Goddard School
03.2017 - 07.2017
- Provided a hands on care experience for children ages 6 mos-10 years
- Prepared food, assisted in lesson planning, organized events, and worked with children on assignments
- In addition to meetings with parents and staff to help best assist all children individually, I also made personal connections with each class and was able to make lasting contacts with parents who felt I made a difference in their children's education!
Cashier
Walgreens
06.2017 - 10.2017
- Servicing customers in a timely and efficient manner, keeping my station organized and presentable
- Promoted seasonal and sale items for commission benefits
- Often stayed late to help stock/restock items
- Assisted customers in locating items around the store
Server
Chili's
12.2018 - 03.2019
- Served in a fast pace, highly competitive environment
- Worked with electronic order entry
- Provided friendly and personalized service to all customers
- Cleaned and stocked FOH/BOH
- Prepared and garnished certain dishes
Assistant Preschool Teacher
The Growing Room
05.2019 - 11.2019
- Provided daily care to children ages 6 mos-4 years
- Implemented age-appropriate curricula to meet needs of young learners.
- Organized and supervised large and small group activities.
- Developed innovative activities to engage young children in learning process.
- Developed and implemented behavior management plans.
- Guided students to develop social, emotional and physical skills.
- Helped new preschool children get used to classes by giving one-on-one support.
- Maintained tidy and clean classroom consistent with safety and health standards.
- Assisted teacher with developing creative program suitable for preschool children.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Encouraged children to interact with each other and participate in group activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Communicated with parents to inform about child's progress and classroom behavior.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Supervised children during in-classroom activities and on playground.
- Prepared for lessons by gathering educational materials and setting up equipment.
- Organized snack time and nap hours.
- Engaged and entertained children through recreational and educational activities.
- Assisted teacher by developing lesson plans to meet educational goals for each child.
- Delivered clear, concise instructions to children to aid in each student's decision-making.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Created safe and nurturing learning environment for preschoolers.
- Monitored classroom to verify safe and secure environment.
- Utilized creative teaching strategies to engage students in classroom.
- Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
- Encouraged use of technology to support student learning.
Political Canvasser
Florida GroundGame
10.2021 - 02.2022
- Canvassed local businesses and federal buildings/establishments to spread the word about the Florida Seminole Compact during the electoral season
- I provided literature, information, and answered questions to passerby as well as organized groups of individuals on our routes using maps and applications
- Collaborated with marketing team to develop promotional materials for canvassing activities.
- Created and Implemented impactful canvassing strategies
Door to Door Sales
Eco Restore LLC
- I provided customers with pertinent information regarding their roof's condition by conducting an assessment and ensuring they knew their options when it came to coverage, roof repair and replacement, and insurance claims
- I followed a sales script while also improvising after gaining knowledge pertaining to insurance, Florida roof insurance law, and general empathy toward customers in order to gain clients
- I walked 10-25 miles per day in varying weather conditions to canvas cities for customers and provide roof assessments
- Attended weekly team meetings to ensure performance was stellar
- Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales
- Traveled by foot or automobile to deliver or sell merchandise or services.
- Found cost-saving options for new customers of eco friendly roofing options, often reducing overall costs by 40+%.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Utilized persuasive sales techniques to convert leads into sales.
Life and Health Insurance Agent
American Income Life Insurance Company
08.2023 - 02.2024
- Remote position experience
- Passed the multiple exams to attain my life and health insurance distributor's license in the state of FL and WI
- Organized virtual zoom meetings to present the program packages offered by the company I was employed by
- Memorized and added valuable information to a 50 page script to present product packages
- Provided stellar customer service to all clients
- Attended weekly trainings, further educated myself on up to date sales tactics and regulations in the insurance field
- Provided comprehensive customer service to drive client satisfaction.
- Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
- Developed tailored health insurance plans to meet individualized client needs.
- Conducted research and identified market trends to develop better strategies for sales.
- Developed and maintained client databases to track customer service interactions and evaluate service quality.
- Monitored customer feedback and identified areas of improvement.
- Analyzed risk factors to recommend appropriate coverage levels.
- Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.
- Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
- Educated clients about health insurance coverage options, benefits and costs.
- Responded to customer inquiries regarding health insurance coverage and policies to assist with informed decision-making.
- Compiled and maintained client records to monitor health insurance policies and premiums paid.
- Negotiated with insurers to secure industry-leading health insurance coverage for clients.
Nanny
Self Employed
01.2020 - 01.2024
- Built positive and nurturing environments to support child social and emotional growth.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Played games, worked on puzzles, and read books to young children.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Engaged with children on age-appropriate level.
- Prepared meals and snacks for children based on dietary guidelines.
- Administered basic first-aid and medication in emergency situations.
- Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Organized activities that enhanced children's physical, emotional, and social well-being.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Regularly traveled with family to help with vacation activities and childcare.
- Encouraged children to be understanding and patient with others.
- Supervised children on playground to help develop physical and social skills.
- Taught children basic life skills, manners and personal hygiene.
- Helped children complete homework assignments and school projects.
- Identified warning signs of emotional and developmental problems in children.
- Transported children to and from school, medical appointments, and extra-curricular activities.
1:1 Insutrctional Aide for Disabled Children
The Midland School
09.2024 - Current
- Work with students that have both ambulatory and non-ambulatory disabilities
- Took students to and from occupational, physical and speech therapy courses and maintained a standardized IEP plan for them daily
- Fed, bathed, changed and assisted adult and child-aged students with disabilities
- Operated ambulatory equipment such as Hoyer lifts, Rifton chairs, motorized wheelchairs, walkers, and assisted ambulatory students in and out of nursing beds
- Taught courses under guidance of senior instructors.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Handled class records for attendance, assignment grades and course participation scores.
- Shared important information with students concerning upcoming assignments and tests.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
- Mentored and tutored individual students needing additional help.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Provided support during classes, group lessons, and classroom activities.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Recorded grades for coursework and tests in online reporting system.
- Assisted teachers in developing and implementing lesson plans.
- Maintained safety and security by overseeing students in recess environments.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Delivered curriculum in both one-on-one lessons and group learning environments.
- Provided performance feedback to help students understand strengths and areas for improvement.
- Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
- Supported English Language Learners (ELLs) to deliver high-quality education for students learning English.
- Assisted with classroom technology to prepare students with skills needed to succeed in technology-rich world.
- Supervised extracurricular activities to provide students with opportunities to explore interests and develop new skills.
Education
Completed 1.5 Years - Communications
Middlesex County College
Edison, NJ06.2017
Diploma - undefined
Colonia High School
Colonia, NJ06.2013
Skills
- Elementary education
- Positive role model and mentor
- Social-emotional learning
- Interactive teaching and learning
- Reporting and documentation
- Public speaking
- Student-centered learning
- Program development
- Conflict resolution
- Clear public speaking skills
- Effective listening
- Student engagement
- Community involvement
- Creative lesson planning
- Social skill building
- Daycare management
- Training in food handling preparation
- Performance improvement
- Child development
- Social skills development
- Calm and patient
- Proficient in childcare management software
- Table turnover
- Complaint resolution
- Bar terminology
- Price memorization
- Food and beverage pairings
- Table setting
- Front-of-house display creation
- Basic math
- Menu recommendations
- Check payment processing
- Cash handling
- Plate presentation
- Ordering procedures
- Verbal and written communication
- Effective customer upselling
- Sales professional
- Account updating
- Scheduling
- Cultural awareness
- Report generation
- Multi-line phone talent
- [Software] CRM system proficiency
- Project management
- Stress management
- Decision-making
- Active listening
- Research
- Courteous demeanor
- Time management
- Typing 95 wpm
- Microsoft Office Suite
- Product and service solutions
- Escalation management
- Complaint handling
- Order processing
- Administrative support
- Call escalation
- Positive and professional
Certification
- Driver's License
- Life & Health Insurance License, 09/23, 09/28, Licensed in both Florida and Wisconsin.
- CPR Certification
Interests
Timeline
1:1 Insutrctional Aide for Disabled Children
The Midland School
09.2024 - Current
Life and Health Insurance Agent
American Income Life Insurance Company
08.2023 - 02.2024
Political Canvasser
Florida GroundGame
10.2021 - 02.2022
Nanny
Self Employed
01.2020 - 01.2024
Assistant Preschool Teacher
The Growing Room
05.2019 - 11.2019
Server
Chili's
12.2018 - 03.2019
Cashier
Walgreens
06.2017 - 10.2017
Preschool Teacher Assistant
The Goddard School
03.2017 - 07.2017
Waitress/Cashier
TGI Fridays
01.2016 - 01.2017
Diploma - undefined
Colonia High School
Door to Door Sales
Eco Restore LLC
Completed 1.5 Years - Communications
Middlesex County College