Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Miller

Arlington,VA

Summary

Versatile and adaptable product professional with a background spanning product management, client services, and tech sales. Successfully led the delivery of a Salesforce based sales enablement tool by owning requirements gathering, documentation, and cross-functional collaboration. Adept at crafting the product narrative and aligning business goals with intuitive user experiences.

Overview

6
6
years of professional experience

Work History

Product Analyst

Challenger
08.2022 - Current
  • Led the development of the Challenger Salesforce App, a Salesforce-based sales enablement application that tracks deal progression and highlights risk using the Challenger sales methodology
  • Influenced 23 contract renewals and 5 new logos resulting in $2.9 million and $480k in ACV, respectively, following the launch of the Challenger Salesforce App
  • Acted as product owner, partnering with external development vendors to define feature requirements, manage project timelines, and deliver a scalable, value-driven solution for sales teams
  • Create and update internal facing product assets including a product brief and technical guides to support marketing and implementation teams in developing customer facing documentation
  • Continuously capture and analyze customer feedback and product usage data to identify improvement opportunities, shape the product roadmap, and inform iteration strategy

Client Services Specialist

Keri Shull Real Estate Team
07.2020 - 08.2022
  • Managed over 60 agents' calendars and corresponding phone/text and email communications for their clients via Google Workspace, Keap, and Follow Up Boss
  • Lead conference sessions for company's bi-annual Hyperfast Agent Summit, onboarding for new team members, and CRM training for new and existing employees
  • Actively studied real estate market and overall economic health to stay on top of current strategies

Sales Development Representative

MemoryBlue
09.2019 - 08.2020

Clients: Foresight Resilience Strategies, Interos

  • Consistently achieved or exceeded daily, weekly and monthly sales metrics
  • Utilized various prospecting techniques to identify decision makers within targeted leads (Fortune 100 companies)
  • Established relationships with prospects to promote product understanding and drive sales growth.

Education

Marketing

George Mason University
Fairfax, VA

Skills

  • Product Roadmapping
  • Product Requirements Documentation
  • Product Demos
  • UX & Business Goal Alignment
  • Customer Feedback Analysis
  • Agile / Scrum Methodologies
  • Salesforce
  • Jira / Confluence

Timeline

Product Analyst

Challenger
08.2022 - Current

Client Services Specialist

Keri Shull Real Estate Team
07.2020 - 08.2022

Sales Development Representative

MemoryBlue
09.2019 - 08.2020

Marketing

George Mason University