AMANDA MILLER
Columbus,OH
Summary
Client focused Marketing Specialist with 5+ years of experience leading high-stakes projects and fostering long-term stakeholder relationships. Proven track record in managing complex account lifecycles, from system implementation to performance reporting and banking reconciliation. Expert at creating organizational processes in dynamic environments and translating data into actionable recommendations for senior leadership.
Overview
7
7
years of professional experience
Work History
Marketing Operations Specialist
ARAMARK
Philadelphia, PA
02.2024 - 02.2026
- Managed end-to-end technical migrations for 100+ accounts, collaborating with banking teams and external vendors to ensure seamless project delivery and alignment.
- Created and standardized organizational workflows by authoring quarterly training and process guides, ensuring consistent execution across diverse retail programs.
- Analyzed retail performance data to drive quarterly food and beverage initiatives, resulting in a 20% year-over-year revenue increase.
- Coordinated cross-functional brand promotions, maintaining strict adherence to timelines and quality specifications for large-scale marketing campaigns.
- Remote position based in Philadelphia, PA.
Account Management Specialist
ARAMARK
Philadelphia, PA
07.2019 - 02.2024
- Partnered with Sales and Operations teams to drive a 97% annual account retention rate by maintaining rigorous organizational structures and project visibility.
- Directed complex equipment installations for 25 facilities, managing logistics and vendor coordination from the initial planning phase through final delivery.
- Leveraged Salesforce CRM to monitor account health, providing data-driven narratives for long-term renewal strategies and executive-level readouts.
- Navigated complex RFP processes, organizing cross-functional teams (Sales, Legal, Finance) to meet submission deadlines and client specifications.
- Remote position based in Philadelphia, PA.
Marketing Co-VP (Volunteer)
ASCEND LEADERSHIP (Midwest Chapter)
Columbus, OH
05.2025 - Current
- Own end-to-end social media strategy for the LinkedIn and Instagram pages of the Columbus and Chicago chapters, curating content that drives member engagement.
- Analyze digital engagement metrics to refine content strategy, ensuring messaging aligns with the organization's professional development goals.
- Facilitate external communications to promote networking events, regional conferences, and community service activities.
Education
Bachelor of Science - Communications
Boston University
Skills
- Project Lifecycle Management
- Stakeholder Alignment
- Cross-Functional Collaboration
- CRM Management (Salesforce)
- Workflow Optimization
- Contract Compliance
- RFP Coordination
- SOP Development
- System Implementation (Square Point of Sale)
Timeline
Marketing Co-VP (Volunteer)
ASCEND LEADERSHIP (Midwest Chapter)
05.2025 - Current
Marketing Operations Specialist
ARAMARK
02.2024 - 02.2026
Account Management Specialist
ARAMARK
07.2019 - 02.2024
Bachelor of Science - Communications
Boston University