Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Interests
Timeline
OfficeManager

Amanda Milner

Waterford,MI

Summary

Results-oriented business leader. Effective liaison to key clients, accounts and external business stakeholders. Leverage trends across industries and markets to derive solutions and approaches focused on creating value for customers and profitability for company. Streamlines processes for efficiency and productivity. Well-versed in applying multi-faceted approach to managing safety, operations and productivity across multiple business lines. Skilled at seeing "big picture" while still also focusing on details. Expertise in business development and streamlining processes and systems.

  • Business-minded. Highly collaborative individual with track record of effectively training and coaching staff members. Offering confidence, team contribution and decision making skills.
  • Adept at managing budgets, payroll, invoicing and general accounting functions. Instrumental in keeping business operations fully compliant and working within budgetary guidelines.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work History

Operations Manager

TJX Companies
Marquette, MI
08.2019 - Current
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Prepared annual budgets with controls to prevent overages.
  • Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Identified procedure or process changes required to improve performance and productivity.
  • Reviewed operations reports to understand numbers and trends.
  • Collaborated cross-functionally to refine procedures, devise best practices and enforce quality metrics.

Team Lead

Management • Dairy Queen
05.2016 - 08.2019
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Tracked receipts, employee hours and inventory movements.
  • Reported on updates to project specifications and progress.
  • Inspected equipment and conducted basic repairss to keep machinery operational.
  • Developed monthly and daily production output plans to deliver on customer service and financial metrics.
  • Participated in cross-functional team-building activities.

Education

Associate of Science - General Education

Oakland Community College
Bloomfield Hills, MI
08.2015 - 05.2018

Bachelor of Science - Business Management

Purdue University - North Central
Westville, IN
12.2021 - Current

Skills

Cross-functional communications

undefined

Additional Information

  • LEADERSHIP , Golden Key National Honor Society Brown University Pre-College Honors Merchandise and inventory coordinatory

Accomplishments

  • Promoted to Operations manager after 1 years with the company.
  • Supervised team of 40+ staff members.

Interests

Hospitality

Operations Management

Customer Service

Career growth and learning

Timeline

Bachelor of Science - Business Management

Purdue University - North Central
12.2021 - Current

Operations Manager

TJX Companies
08.2019 - Current

Team Lead

Management • Dairy Queen
05.2016 - 08.2019

Associate of Science - General Education

Oakland Community College
08.2015 - 05.2018

Similar Profiles

CREATE PROFILE
Amanda Milner