Experienced Manager with a demonstrated history of working in the medical and aesthetic practice industry. Skilled in Office Administration, Sales and Marketing, Strategic Planning, and Team Building. Established track-record with building and rebuilding corporate cultures, brand strategies and sales and marketing processes. Promote and produce monthly financial goals.
Experience in overseeing clinical operations in clinical dermatology, cosmetic dermatology, dermatological surgery, aesthetic services and skin cancer surgery.
Worked with multiple physicians, surgeons, and mid-levels to give quality patient care.
Experience in growth and performance objectives. Worked with Leadership Teams to develop plans to implement and execute Aesthetic Business Planning. Assisted the Aesthetics and Operations Team in the evaluation, development, and implementation of strategic initiatives.
Partnered with Location Managers and their Team to drive in Aesthetic Business to meet their goals.
Delivered policies and procedures for effective practice management.
Communicated effectively with staff members, physicians and patients, employing active listening an interpersonal skills.
Maintained electronic record management systems
Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
Assessed processes and procedures, complying with OSHA and HIPAA regulations.
Consulted with healthcare professional on business decisions.
Oversaw day-to-day business and clinical activities by establishing goals, objectives, standards of performance and policies and procedures when managing and supervising employees.
Built relationships with physicians to create steady referral pipeline.
Established and updated work schedules to account for changing staff levels and expected workloads.
Implemented care and efficiency improvements to support and enhance office operations
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Conducted monthly and quarterly inventory of supplies using facility cost reporting records