Amanda Miranda
Sebring,FL
Summary
Detail-oriented professional with experience in the food service and online retail industries. Skilled in critical thinking, Excel proficiency, and service prioritization. Ready to leverage expertise to elevate customer experiences and drive operational efficiency.
Overview
1
1
Language
2
2
years of professional experience
Work History
Server
Havana Restaurant and Bakery
Sebring, Florida
04.2025 - Current
- Provided friendly and efficient service, contributing to positive guest dining experiences.
- Greeted customers, answered questions, and recommended specials to enhance customer satisfaction and increase sales.
- Managed food and beverage orders through restaurant point-of-sale system, ensuring accurate and timely order processing.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Processed payments accurately while following cash handling procedures.
Writing Tutor
South Florida State college
Avon Park, Florida
09.2024 - 10.2025
- Guided students in improving writing skills through personalized tutoring sessions.
- Designed tailored tutoring sessions by closely engaging with students to identify literacy goals and expectations.
- Evaluated student essays and provided constructive feedback for improvement.
- Developed instructional materials to aid students in understanding writing concepts.
- Developed collaborative partnerships with students and colleagues to enhance communication and teamwork. with students, fellow employees, and staff.
Online Grocery Associate
Walmart
Sebring, Florida
08.2024 - 09.2025
- Assisted customers with online grocery orders and product selections.
- Delivered exceptional customer service to improve customer satisfaction.
- Prepared and packed orders for timely delivery to customers.
- Handled store equipment to ensure efficient operations. to facilitate order fulfillment tasks.
- Followed safety protocols while handling food products and equipment.
- Trained and supported new employees to ensure smooth integration into the online grocery team.
Education
Bachelor of Science - Business Analytics And Information Systems
University of South Florida
Tampa, FL12-2028
Associate of Arts - General Studies
South Florida State College
Avon Park, FL12-2025
Skills
- Problem solving
- Service prioritization
- Information gathering
- Time management
- Point-of-sale operation
- Critical thinking
- Excel proficiency
- Customer service
- Bilingual (Spanish/English)
Languages
Spanish
Native/ Bilingual
Timeline
Server
Havana Restaurant and Bakery
04.2025 - Current
Writing Tutor
South Florida State college
09.2024 - 10.2025
Online Grocery Associate
Walmart
08.2024 - 09.2025
Bachelor of Science - Business Analytics And Information Systems
University of South Florida
Associate of Arts - General Studies
South Florida State College