Proven leader with a track record of enhancing operational efficiency at JMK Enterprise LLC by implementing process improvements that reduced costs and improved team performance. Skilled in office administration and customer service, I excel in staff management and financial oversight, achieving optimal financial performance and high customer satisfaction rates.
Hi, I’m
Amanda Mitchell
Florence ,AL
Summary
Overview
9
years of professional experience
Work History
Tanksley Properties / James Kifer
Office Manager
09.2022 - 07.2024
Job overview
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence and in person.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
JMK Enterprise LLC
Operations Manager
02.2019 - 07.2024
Job overview
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Analyzed and reported on key performance metrics to senior management.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
The Rising Crust
Manager/Bartender Supervisor
05.2015 - 01.2017
Job overview
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Education
Kansas State UniversityManhattan, KS
Associate of Applied Science
07.2001
University Overview
Skills
Customer Service
Office Management
Office Administration
Payroll and budgeting
Staff Management
Bartender Waitress
Timeline
Office Manager
Tanksley Properties / James Kifer
09.2022 - 07.2024
Operations Manager
JMK Enterprise LLC
02.2019 - 07.2024
Manager/Bartender Supervisor
The Rising Crust
05.2015 - 01.2017
Kansas State University
Associate of Applied Science
Similar Profiles
Emma ShellEmma Shell
Seasonal Volunteer Sales Associate at Adam Faulk Tanksley FoundationSeasonal Volunteer Sales Associate at Adam Faulk Tanksley Foundation
Mamadou DoumbiaMamadou Doumbia
Maintenance Supervisor at R James Properties IncMaintenance Supervisor at R James Properties Inc
Noor AghaNoor Agha
HVAC Technician at R James Properties IncHVAC Technician at R James Properties Inc